AI Governance Manager

We are seeking a highly organized and influential Governance Lead to define, implement, and operationalize governance processes for enterprise transformation initiatives, AI platforms, and strategic technology programs.

This role will be responsible for establishing governance frameworks, documenting policies and procedures, creating operating models, driving decision-making forums, and aligning business units, technology teams, and leadership stakeholders to ensure consistent execution and compliance.

The ideal candidate is a strong communicator who can translate strategy into actionable governance processes while ensuring adoption across multiple teams and business functions.

Key Responsibilities

Governance Framework Development

• Define governance structures, operating models, and decision-making frameworks.
• Establish program governance standards, policies, procedures, and controls.
• Create governance playbooks, process maps, and reference documentation.
• Define escalation paths, approval workflows, and accountability models.
• Ensure governance processes are scalable and consistently applied across teams.

Process Definition & Standardization

• Develop and document end-to-end governance processes.
• Define RACI matrices, stakeholder responsibilities, and approval authorities.
• Standardize reporting, review cycles, and governance checkpoints.
• Create templates, frameworks, and best practices for enterprise adoption.
• Continuously improve governance processes based on feedback and outcomes.

Executive & Stakeholder Alignment

• Partner with senior leadership, business units, architecture teams, security teams, and delivery organizations.
• Facilitate governance councils, steering committees, and leadership reviews.
• Align stakeholders on priorities, decisions, policies, and operating procedures.
• Drive consensus across multiple organizations and competing priorities.
• Ensure governance decisions are effectively communicated and adopted.

Documentation & Knowledge Management

• Create governance charters, policy documents, process guides, and SOPs.
• Maintain centralized governance repositories and documentation libraries.
• Establish version control and change management procedures.
• Publish meeting outcomes, decisions, risks, and action items.
• Ensure governance documentation remains current and accessible.

Program Oversight & Compliance

• Monitor adherence to governance frameworks and established processes.
• Track risks, issues, dependencies, and compliance obligations.
• Identify process gaps and recommend corrective actions.
• Support internal audits, regulatory reviews, and compliance assessments.
• Produce governance metrics, dashboards, and leadership reports.

Change Management & Adoption

• Drive governance awareness and adoption across business units.
• Conduct workshops and stakeholder training sessions.
• Support organizational change management activities.
• Establish feedback loops to improve governance effectiveness.
• Promote a culture of accountability and process discipline.

Required Skills

Governance & Operating Models

• Enterprise Governance Frameworks
• Program Governance
• PMO Practices
• Risk Management
• Compliance Management
• Organizational Change Management
• Operating Model Design

Documentation & Process Excellence

• Policy Development
• Process Mapping
• SOP Creation
• Governance Playbooks
• RACI Development
• Decision Frameworks
• Knowledge Management

Stakeholder Management

• Executive Communication
• Leadership Facilitation
• Cross-Functional Collaboration
• Workshop Facilitation
• Conflict Resolution
• Organizational Alignment

Reporting & Controls

• Governance Dashboards
• KPI/KRI Tracking
• Risk & Issue Management
• Audit Support
• Governance Reviews
• Compliance Reporting

Preferred Qualifications

• Experience establishing governance for AI, Cloud, Digital Transformation, or Enterprise Platform programs.
• Experience within Banking, Financial Services, or highly regulated industries.
• PMP, PgMP, PMI-ACP, ITIL, COBIT, or Governance-related certifications.
• Experience working directly with CIO, CTO, Architecture, Security, and Business Leadership teams.
• Familiarity with AI Governance, Responsible AI, Data Governance, and Enterprise Risk frameworks.

Success Criteria (First 12 Months)

• Establish enterprise governance framework and operating model.
• Achieve organization-wide adoption of…