Senior Client Project Manager

Senior Client Project Manager

Location: Indianapolis, IN

Duration: 6-Month Contract

Employment Type: Contract with Potential for Permanent Conversion

Job Summary

The Senior Client Project Manager (CPM) will serve as the primary point of contact between assigned pharmaceutical clients and the Indianapolis manufacturing site. This role will have full ownership of client programs from bulk product receipt through fill-finish manufacturing, product release, and final shipment .

The CPM will manage strategic client relationships, coordinate cross-functional execution, ensure operational readiness, and drive successful project outcomes within a GMP-regulated pharmaceutical manufacturing environment .

The ideal candidate will have extensive pharmaceutical industry experience, including direct fill-finish manufacturing experience, client-facing project management, and the ability to independently manage complex programs with minimal oversight .

Key Responsibilities

• Serve as the primary point of contact for assigned pharmaceutical clients and manage day-to-day client relationships.
• Represent the client’s needs internally while communicating site capabilities, priorities, timelines, and manufacturing commitments.
• Manage product flow from bulk receipt through fill-finish operations, product release, and final shipment .
• Lead client communications, governance meetings, project status updates, presentations, and escalation discussions.
• Develop and maintain project plans, timelines, milestones, action logs, risk registers, dependencies, and critical-path activities.
• Use Smartsheet to manage project schedules, deliverables, milestones, dashboards, reporting metrics, and action-item tracking.
• Coordinate cross-functional activities across Manufacturing, Supply Chain, QA, QC, MSAT, Validation, Warehouse, Planning, and Site Leadership .
• Ensure operational readiness for manufacturing campaigns through proactive planning and cross-functional coordination.
• Identify, assess, and mitigate project risks while driving timely issue resolution.
• Monitor critical-path activities and ensure adherence to client commitments and manufacturing schedules.
• Facilitate internal readiness reviews and stakeholder meetings to support successful campaign execution.
• Maintain clear communication regarding project status, risks, opportunities, dependencies, and schedule impacts.
• Support change management activities and ensure alignment between client expectations and site execution.
• Manage multiple priorities independently while providing regular program updates to senior leadership.
• Build and maintain strong, trusted relationships with external pharmaceutical clients and internal site leadership.

Required Qualifications

• Bachelor’s degree in Engineering, Life Sciences, Pharmaceutical Sciences, Supply Chain, Business, or a related field .
• 10+ years of experience in the pharmaceutical, biotechnology, biologics, or related industry.
• Direct experience supporting pharmaceutical manufacturing operations .
• Required: Direct fill-finish manufacturing experience.
• Experience managing external client relationships within a pharmaceutical manufacturing environment.
• Strong understanding of GMP/cGMP manufacturing and pharmaceutical quality systems .
• Demonstrated ability to lead complex, cross-functional programs and influence stakeholders without direct authority.
• Excellent verbal, written, presentation, communication, and client-facing skills.
• Strong project management, organizational, planning, and problem-solving skills.
• Ability to work independently and take ownership of multiple priorities.
• Professional presence and credibility when representing the organization with pharmaceutical clients.
• Demonstrated career stability and meaningful tenure with previous employers.
• Candidates with frequent job changes or multiple short-term tenures will not be considered.