Project Manager

Position/Title: Project Manager
Department: Sales Operations
Classification: Full-Time/Salary
FLSA Status: Exempt
Reports to: VP Operations
Direct Reports: None

Essential Functions:

• Develop and document the written scope of work for all assigned projects
• Coordinate with installers and subcontractors to ensure efficient, high-quality installations
• Monitor production and shipping schedules to ensure project deadlines are met
• Maintain consistent communication with clients, providing updates on order status, shipping, and installation timelines, including on-site coordination as needed
• Create and manage project and installation schedules aligning with client requirements
• Participate in project status meetings with account teams and clients to review progress and address issues
• Ensure punch lists are completed promptly and to the client’s satisfaction, resolving issues quickly and effectively
• Manage labor budgets within established parameters and communicate field changes
• Attend construction meetings and calls as needed to stay informed on project timelines and conditions
• Ensure accurate and complete installation drawings are provided for each project
• Conduct site visits to verify readiness and compliance with installation requirements
• Coordinate required safety training for team members and subcontractors
• Ensure all project billing is accurate and completed promptly

Knowledge, Skills, Abilities: Extensive knowledge of primary manufacturers’ products with strong planning, organization, and communication skills. Able to interpret architectural drawings, manage multiple priorities, and deliver cost-efficient solutions. Proficient in Microsoft Office and quick to learn additional software as needed.

Working Environment: May need to adapt to internal and external environments based on the scope of the client’s project and/or their facility.

Physical Demands: Regularly required to talk, hear, sit, stand, bend, and use a keyboard. Also includes walking job sites.

Minimum Qualifications:

• 2 years of project management experience
• Bachelor’s or Associate’s degree or equivalent experience in project coordination, operations, or management.
• Experience in Furniture and Home Furnishing Manufacturing is a plus

Physical Demands: Regularly required to talk, hear, sit, stand, bend, and use a keyboard. Also includes walking sites.

Assists the sales and design efforts by coordinating customer projects to ensure objectives are met within the prescribed time frame and funding parameters. Maintains a positive attitude and a willingness to take on additional responsibilities for other work team members. Strives to achieve the company’s mission of “Creating Great Places to Work” for our clients.