Executive Assistant

Who you are

• The ideal candidate is highly organized, proactive, detail-oriented, and capable of managing competing priorities in a fast-paced environment
• They possess exceptional judgment, discretion, professionalism, and the ability to engage confidently with senior executives, customers, and stakeholders across Mastercard
• 7+ years supporting senior executives in a complex corporate environment
• Experience supporting Vice President, Senior Vice President, or C-level leaders
• Proven track record managing highly complex calendars and executive priorities
• Experience coordinating large-scale leadership meetings, offsites, and organizational events
• Strong business communication and executive presentation skills
• Experience supporting technology or engineering organizations
• Experience working within global, matrixed organizations
• Bachelor’s degree preferred
• Exceptional organizational and prioritization skills
• Outstanding written and verbal communication abilities
• Expert proficiency with Microsoft 365 (Outlook, Teams, PowerPoint, Excel, Word)
• Proficient in using Microsoft Co-Pilot, cowork
• Ability to handle confidential information with professionalism and discretion
• Strong attention to detail and follow-through
• Ability to operate independently with minimal direction
• Excellent problem-solving and decision-making capabilities
• We are looking for someone who will become a true partner to the leader and organization, not simply manage administrative tasks

What the job involves

• We are seeking an exceptional Executive Assistant to serve as a trusted partner to the Senior Vice President of Mastercard Software Builders Experience (MSBX)
• This role is far more than calendar management and travel coordination. The successful candidate will act as an extension of the SVP, helping drive operational excellence, executive effectiveness, organizational communication, and leadership engagement across a global organization
• This individual will anticipate needs before they arise, identify potential issues before they become problems, and help ensure the leader and organization operate at their highest level of effectiveness
• Serve as a trusted partner to the SVP, managing priorities, schedules, commitments, and executive communications
• Proactively manage a complex global calendar across multiple time zones, ensuring strategic alignment of meetings and priorities
• Anticipate scheduling conflicts, prepare recommendations, and optimize executive productivity
• Coordinate and support executive staff meetings, leadership reviews, town halls, and strategic planning sessions
• Manage, triage, and prioritize executive communications
• Identify urgent items, required decisions, approvals, and escalations
• Draft responses on behalf of the executive when appropriate
• Maintain follow-up trackers to ensure commitments are completed
• Surface issues requiring executive attention while filtering noise
• Drive preparation and follow-up for executive meetings, ensuring action items, decisions, and commitments are captured and tracked to completion
• Coordinate organization-wide meetings, leadership offsites, and team events
• Develop executive briefings, presentations, reports, and communications for senior leadership audiences
• Support business reviews, operating rhythms, and organizational planning activities
• Act as a key liaison between the SVP and internal and external stakeholders
• Build strong relationships with executives, chiefs of staff, executive assistants, and business partners across Mastercard
• Facilitate clear communication and efficient follow-through across multiple teams and initiatives
• Manage sensitive and confidential information with the highest level of discretion and professionalism
• Coordinate domestic and international travel, itineraries, expenses, and logistics
• Assist with budget tracking, forecasting, and organizational administration
• Maintain organizational records, leadership materials, and operational documentation
• Support special projects, executive initiatives, and strategic priorities as assigned
• The right candidate will help increase executive effectiveness, improve organizational execution, and ensure that priorities move forward efficiently across one of Mastercard’s most strategic technology organizations
• This is an opportunity to work alongside senior leadership and play a meaningful role in shaping the future of engineering and developer experi…