Senior Cloud & DevOps Engineer (AWS, Azure AI & Kubernetes) - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Senior Cloud & DevOps Engineer to manage and optimise cloud infrastructure, automation, monitoring, deployment, and operational excellence across enterprise environments. The role requires strong expertise in AWS, Azure, Kubernetes, Infrastructure as Code, CI/CD pipelines, observability platforms, ITIL processes, and cloud-native technologies. The successful candidate will be responsible for end-to-end cloud infrastructure operations, platform reliability, incident management, automation, and continuous improvement while collaborating within Agile delivery teams.

What you’ll do

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• Independently manage, monitor, and maintain cloud infrastructure across AWS, Azure, and other cloud platforms.
• Design, implement, and support highly available and scalable cloud environments.
• Configure and manage Kubernetes clusters, including AWS EKS and Azure AKS environments from initial setup through production operations.
• Develop and maintain Infrastructure as Code solutions using Terraform and related automation tools.
• Implement and support CI/CD/CT pipelines using Jenkins, GitHub Actions, Maven, and Gradle.
• Manage software deployments and releases across multiple environments.
• Perform monitoring, reporting, logging, and observability using Dynatrace, Instana, Datadog, Grafana, Fluentd, and related tools.
• Analyse logs and infrastructure metrics to identify, diagnose, and resolve technical issues.
• Conduct root cause analysis and coordinate remediation activities for incidents and recurring problems.
• Operate within ITIL frameworks including Incident Management, Problem Management, Change Management, and Deployment Management.
• Support configuration management processes and maintain deployment standards across environments.
• Manage source code repositories using Git, including branching, tagging, and version control strategies.
• Support containerisation initiatives using Docker and Kubernetes.
• Configure and support Azure OpenAI, Azure AI Cognitive Services, APIM, networking, firewall, and associated GenAI services.
• Work with API management and configuration activities using Apigee.
• Support cloud security, networking, encryption, and platform governance requirements.
• Collaborate with distributed and international teams using Agile and Scrum delivery methodologies.
• Contribute to process improvements, operational excellence, and automation initiatives.

Who you are

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• Strong experience managing enterprise cloud infrastructure and monitoring solutions.
• Excellent knowledge of AWS, Microsoft Azure, and cloud-native architectures.
• Hands-on experience with Kubernetes, including EKS and AKS cluster deployment and management.
• Strong expertise in Terraform and infrastructure automation.
• Experience with DevOps practices, CI/CD pipelines, and automation frameworks.
• Proficiency in scripting languages such as Bash, Python, or Ruby.
• Experience with Docker and container-based application deployment.
• Strong understanding of observability, monitoring, and logging platforms including Dynatrace, Instana, Datadog, Grafana, and Fluentd.
• Experience with NoSQL technologies such as MongoDB, Cassandra, and Cosmos DB.
• Experience using Jenkins, GitHub Actions, Maven, and Gradle.
• Strong knowledge of Git repositories, version control, and branching strategies.
• Working…