Software Development Engineer

How You’ll Help Us Keep Climbing (Overview & Key Responsibilities) Role Description You will be a part of the Customer Communication, AI and Automation (CAIA) team, and will play a key role in Delta’s Cloud modernization, AI delivery and Customer Experiences. This team develops and manages mission critical applications responsible for inbound customer communication and help them with their journey and provide better traveling experience. The ideal candidate will have expertise in building scalable, secure, and highly available solutions using AWS services, modern development frameworks, and DevOps practices.

Key Responsibilities

• As an AWS Engineer, you will design, develop, test, and deploy cloud-based applications on AWS.
• Build and maintain serverless and microservices-based architectures.
• Implement Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK.
• Automate deployment pipelines using CI/CD tools such as Jenkins or AWS CodePipeline.

What You Need To Succeed (Minimum Qualifications)

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 2-4 years of experience into development.
• Strong understanding of cloud architecture principles and AWS best practices.
• Hands on experience in developing and deploying scalable web applications and APIs.
• Exposure to Amazon MSK, DynamoDB, Java & AWS Services
• Knowledge of networking concepts, security, cloud governance & DevOps.
• Experience using AI-assisted development tools (e.g., GitHub Copilot, Claude, Kiro) to accomplish tasks such as generating and reviewing code, writing and maintaining tests, creating documentation, and debugging, with the judgment to validate and own AI-generated output.
• Understanding of prompt engineering, AI workflows, or model integration patterns.

Behavioral Competencies

• Ability to work in collaborative environments and embrace diverse perspectives.
• Communicate clearly and concisely, express thoughts and ideas effectively, and embrace cultural differences with respect when engaging with others.
• Ability to engage effectively with peers and stakeholders to build strong partnerships.
• Prioritize, maintain focus, and consistently deliver commitment.
• Proactively understand customer expectations and willingness to create customer-based solutions.

What Will Give You a Competitive Edge (Preferred Qualifications)

• AWS Certified Developer Associate.
• AWS Certified Solutions Architect Associate.
• Experience with containerization technologies such as Docker and Kubernetes.
• Prior exposure to Airline industry.

About The Company What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.

Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor’s 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune’s World’s Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.

About The Delta Technology Hub (DTH), Bangalore The DTH is one of Delta Air Lines’ investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future of Aviation. The organization is certified by the Great Place to Work Institute (India). T…