Operations Manager / Executive Assistant

The Gunderman Group is a team of local, experienced real estate professionals with deep knowledge of the East Bay and a genuine love for the community we call home. We help people through one of life’s most important decisions, and we’re looking for someone who wants to be part of that work — who brings the same care and sharpness to running the systems our business relies on that we bring to our clients.

Opportunity:

We are seeking an operations manager/executive assistant to work closely with our founder and team lead, David Gunderman. This is a hybrid-role that focuses on team systems and culture, as well as the day-to-day administrative support designed to keep leadership organized and on schedule.

Under the direction of the team leader, this individual will lead the internal operations team, as well as collaborate with the marketing team, transaction manager, team realtors, clients and outside vendors to ensure listings, transactions, internal operations and personalized client communications move smoothly from start to finish.

We are looking for a positive, engaged, collaborative and detail oriented self-starter who loves business operations and smart administration, and who enjoys working in a fun, dynamic, fast paced work environment.

Responsibilities include:

Operations and Systems

• Maintain a general awareness of upcoming and active listings
• Oversee meetings and communications in place to connect the agents and specialists already handling listings, marketing, and bookkeeping, and be in a position to catch issues as they arise and head off problems before they happen.
• Oversee the launch of all listings and cross-team coordination
• Support transactions and listings alongside our transaction manager and project coordinators as needed or when special circumstances arise
• Manage accounts payable and receivable for vendor work and house preparation
• Coordinate training and oversight on team systems
• Manage Open House schedules
• Manage subscriptions and contracts for various team operations and communications tools

Executive administrative support

• Act as the team lead’s “right hand” on a daily basis
• Handle communications with the discretion that close-in trust requires
• Follow up on new leads
• Draft and send client-facing communications, often speaking with clients directly in David’s voice when representing him.
• Manage calendars, showings, and appointment scheduling
• Triage inbox and prioritize matters that require immediate attention
• Coordinate travel, meetings, and occasional personal errands as needed
• Prepare materials for listing presentations and client meetings

Team and Culture

• Coordinate team-wide communications, support onboarding/offboarding and training of new employees, and troubleshoot day-to-day business issues
• Serve as the central point of connection between agents, marketing, transaction coordination, and listing support.
• Support team-level accountability making sure commitments and operational tasks get completed on schedule.
• Provide industry knowledge and historical context for team decisions and processes

Position Requirements:

• Real estate license required
• Hybrid: remote and onsite, local travel to properties and some errands
• Accomplished and highly experienced professional
• Reliable transportation needed, given occasional in-person and errand-related responsibilities
• Must have a working understanding of Google Workspace, Asana and Customer Relationship Management systems, Asana or other project management tools, Follow Up Boss/CRMs and Adobe PDF.

Pay: From $80,000.00 per year

License/Certification:

• Real Estate License (Required)

Work Location: Hybrid remote in Oakland, CA 94611