Netcool Developer with AIOps (IBM Cloud Pak)

Job Title: Netcool Developer with AIOps (IBM Cloud Pak) Location: Irving, TX (100% Onsite) Duration: 12+ Months Experience Required: 8–10+ Years Job Summary:

We are seeking a skilled Netcool Developer with AIOps (IBM Cloud Pak) expertise to modernize and enhance IT operations by integrating traditional IBM Netcool Operations Insight (NOI) systems with IBM Cloud Pak for AIOps . The ideal candidate will focus on automation, event correlation, and AI-driven incident management in a hybrid cloud environment.

Key Responsibilities: Integration & Migration

• Integrate Netcool Omnibus and Netcool Impact with IBM Cloud Pak for AIOps .
• Migrate existing event filters, rules, and automation policies to AIOps platforms.
• Ensure seamless transition from traditional event management to AI-driven operations.

Event & Data Management

• Configure bidirectional synchronization of event data between Netcool and AIOps.
• Define data mapping and transformation rules (e.g., JSONATA).
• Ensure consistent alert processing and event correlation across platforms.

Automation Development

• Develop and implement automation policies and runbooks using:
• Netcool Impact
• Python / Bash scripting
• Automate incident detection, diagnosis, and remediation workflows.

AI/ML & AIOps Enablement

• Support AI model training by feeding high-quality operational data.
• Enable capabilities such as:
• Event grouping and noise reduction
• Log anomaly detection
• Metric anomaly detection
• Change risk analysis

Topology & Visualization

• Utilize AIOps tools to create application-centric topology views .
• Map infrastructure dependencies and analyze incident impact.

Collaboration & Support

• Integrate with third-party tools such as:
• Splunk
• ServiceNow
• Slack
• Work with DevOps, SRE, and infrastructure teams for end-to-end platform integration.

Troubleshooting & Optimization

• Diagnose and resolve complex issues in Netcool and AIOps environments.
• Optimize system performance, scalability, and reliability in hybrid cloud setups.

Required Skills & Qualifications:

• Strong expertise in IBM Netcool Suite , including:
• Netcool Omnibus
• Netcool Impact
• Probes, Gateways, Web GUI
• Hands-on experience with IBM Cloud Pak for AIOps
• Strong knowledge of event management and IT operations automation
• Experience with scripting (Python, Bash)
• Knowledge of data transformation tools (JSONATA or similar)
• Familiarity with AI/ML concepts in AIOps platforms
• Experience integrating with tools like Splunk, ServiceNow, Slack
• Strong troubleshooting and analytical skills

Key Skills / Keywords:

• IBM Netcool (Omnibus, Impact)
• IBM Cloud Pak for AIOps
• Event Management & Automation
• JSONATA / Data Transformation
• Python / Bash Scripting
• AI/ML in IT Operations
• Hybrid Cloud Architecture