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SOFTWARE ENGINEER - Windows Desktop (10)

  • Source: LinkedIn
  • Happiest Minds Technologies
  • On-site
  • Bengaluru
  • Full-Time
  • Mid level

Job Description

Job Title: Desktop Engineer

Location: SMILES 3, Bengaluru, Bengaluru

Years of Experience: 0-1 Years

Job Summary: We are seeking a motivated and detail-oriented Desktop Engineer to join our team in Bengaluru. The ideal candidate will have a foundational understanding of Windows Desktop environments, particularly Windows 10. This entry-level position is perfect for recent graduates or individuals looking to start their career in IT support and desktop engineering.

Responsibilities

  • Provide technical support for Windows 10 desktop environments, including installation, configuration, and troubleshooting.
  • Assist in the setup and maintenance of desktop hardware and software.
  • Respond to user inquiries and provide timely resolutions to technical issues.
  • Document and track support requests using ticketing systems.
  • Collaborate with IT teams to implement desktop solutions and improvements.
  • Participate in training sessions to enhance technical skills and knowledge.
  • Maintain an inventory of desktop equipment and software licenses.

Mandatory Skills

  • Proficiency in Windows 10 operating system.
  • Basic understanding of desktop hardware components.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Skills

  • Familiarity with Active Directory and user account management.
  • Basic knowledge of networking concepts.
  • Experience with remote desktop support tools.
  • Understanding of ITIL processes and best practices.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
  • 0-1 years of experience in a technical support or desktop engineering role.

If you are passionate about technology and eager to learn in a dynamic environment, we encourage you to apply for this exciting opportunity!

Windows Desktop (10)

Skills

  • windows-10
  • active-directory
  • microsoft-active-directory
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