AI Site Reliability Engineer

Your opportunity

At Charles Schwab, our purpose is simple: we champion client’s goals with passion and integrity. Guided by honesty, mutual respect anda commitmentto doing what’s right, we bring innovation, education, and service together to help shape financial futures. Our people are the foundation of our success – they approach their work with curiosity and collaboration, coming together to create solutions that make a meaningful impact for clients and communities. As we expand into India, we are bringing this same culture of inclusion, learning, and opportunity to new talent. Joining us means becoming part of a global team where your work matters and your future can take shape.

Our Hyderabad location is central to Schwab’s growth, bringing together talented people and technology to drive innovation, scale and efficiency. Here, you will work alongside teams who create solutions that support millions of clients every day. The work you do is more than daily operations – it’s a chance to experiment, learn, and build within a values-driven, supportive environment. This is a unique opportunity to be part of our early growth phase and shape something new, backed by the stability and strength of a Fortune 500 company. Your impact begins on day one, and your contributions will help define our future in the region

What you have

Required Skills -

• 4-6 years of software engineering experience with a strong focus on SRE, DevOps, platform engineering, or enterprise application production support
• Bachelor’s degree in computer science or equivalent
• Hands-on technically with ability to architect, review code, and contribute to critical decisions
• Proven experience operating systems at 99.99% or higher availability
• Hands-on experience supporting and troubleshooting enterprise production applications, including incident triage, root cause analysis, and service restoration
• Hands-on experience with Broker Dealer applications in production support, platform operations, or engineering roles
• Strong hands-on knowledge of Broker Dealer operational constructs and troubleshooting, including queues, agents, node types, DDS, Kafka, integrations/APIs, and database troubleshooting
• Hands-on experience with GenAI coding tools and demonstrated ability to apply them effectively
• Proficiency in .NET, with scripting skills in Python, Bash, or PowerShell Experience building AI agents for operational automation
• Strong prompt engineering skills with ability to contribute to team-level AI practices
• Deep understanding of HA patterns including active-active, multi-region failover, and distributed consensus
• Hands-on experience with observability platforms (Datadog, Splunk, Grafana, or similar)
• Strong experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions or similar)
• Proven track record leading RCA efforts and driving reliability improvements
• Proven experience diagnosing production issues end-to-end, identifying root cause, and partnering with development teams on corrective and preventative improvements

Preferred Skills -

• Experience with Oracle, Mongo, SQL DBs
• Experience with cloud platforms (PCF, GCP, AWS, or Azure)
• Experience with containerization and orchestration (Docker, Kubernetes) Knowledge of chaos engineering and ML-powered anomaly detection
• Experience with legacy system modernization
• Broker Dealer knowledge, including application support, deployment, and troubleshooting concepts
• Experience with Broker Dealer platform components and integrations, such as queues, agents, node classification/types, DDS, Kafka, and API-based integrations
• Experience troubleshooting database performance, query issues, and data-related failures in enterprise application environments
• Experience supporting workflow-driven enterprise applications in regulated or high-availability environments

What’s in it for you

At Schwab India, you’re empowered to shape your future. We support your growth through meaningful work, continuous learning, and a culture rooted in trust and collaboration – so you can build the skills to make a lasting impact. Our benefits are designed to care for your wellbeing, your family, and your long-term financial security.

Our Base Benefits, Wellbeing, And Total Rewards Include

• Competitive compensation and retirement programs including Employee Provident Fund (EPF), Gratuity, and optional National Pension System (NPS) contributions
• Robust Pa…