Executive Assistant (Speciality Travel & Events)

• We’re looking for an exceptional Executive Assistant to support two senior leaders at the center of one of our company’s highest-growth and most strategic areas: Specialty Travel & Events
• The SVP of Product, Specialty Travel & Events is based in San Francisco, while the SVP & GM of Meetings & Events is based in London. You’ll be based in New York and serve as the connective tissue between both leaders, helping them operate effectively across time zones, teams, and priorities
• You’ll be a strategic operator, trusted partner, and execution force multiplier for two executives navigating a fast-moving product and business organization
• Own two complex, global calendars. Manage constantly shifting schedules across San Francisco, New York, London, and Berlin, making smart tradeoffs about where executive time is best spent
• Prioritize ruthlessly. Protect time for deep work, product and operations strategy, customer conversations, leadership, and other high-leverage activities
• Schedule with context. Understand why a meeting is happening, who needs to be there, and what needs to happen before it occurs rather than simply moving boxes around on a calendar
• Prepare executives for every meeting. Gather or draft agendas, pre-reads, metrics, decisions, and relevant context from stakeholders ahead of time so both executives walk into meetings prepared to make decisions
• Be the first line of defense for their inboxes. Filter cold outreach, supplier inquiries, scheduling requests, and other inbound noise; determine what requires attention and respond or route appropriately; send communications on behalf of the executives
• Own high-impact events end to end. Plan and execute org and team offsites, global all-hands, leadership meetings, customer events, and partnership events–from venue selection and logistics through day-of execution
• Coordinate global travel. Manage seamless end-to-end travel logistics for your execs, including flights, hotels, ground transportation, and dinners
• Own expense operations. Ensure expenses are submitted, reconciled, and resolved accurately and on time
• Run leadership operating rhythms. Track action items and decisions coming out of leadership meetings and follow up with cross-functional partners to ensure commitments turn into outcomes
• Become a trusted extension of both executives. Understand their priorities, working styles, communication preferences, and operating rhythms well enough to anticipate needs before they are articulated
• Connect the dots across organizations. Build strong relationships with Product, Engineering, Operations, Sales, Finance, People, and other cross-functional teams to make things happen quickly
• Create leverage. Constantly look for ways to eliminate friction, improve operating processes, and give the executives more time to focus on strategy, customers, products, and their teams
• Operate with discretion. Handle sensitive business and personnel information with sound judgment and absolute confidentiality

Benefits

• Parental leave
• Commuter benefits
• Healthcare
• Flexible Vacation
• Health and Wellness
• Fuel for Connection
• Pet Friendly
• IATAN (travel-related discounts)
• 401k (retirement plan)
• Connectivity Allowance
• Learning & Development- You’ll need to be equally comfortable managing a complex calendar, coordinating a global offsite, preparing an executive for a critical meeting, and chasing down an action item
• Calm under pressure. Plans change. Flights get cancelled. Executives get double-booked. Priorities shift. You stay composed, make decisions, and keep moving
• Proactive by default. You see around corners, anticipate problems, and solve them before they become problems
• High standards, low ego, seriously fun. We expect excellence, move quickly, and take the work seriously. We also believe the best teams have a lot of fun together
• Detail orientation without losing the big picture. You sweat the details while understanding why they matter
• Exceptional communication skills. You write clearly, concisely, and with the right level of urgency. You can draft executive communications that sound like the executive
• Ruthless prioritization. You can distinguish urgent from important, make smart tradeoffs, and protect executive attention without needing constant direction
• Global operating mindset. You’re comfortable working across time zones and cultures and understand that “9 a.m.” can mean very different things depending on who is invo…