Manager, Network Engineering

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

1630 Long Pond Rd, Rochester, New York, United States of America, 14626

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100110 University IT / CTS

Work Shift:

UR - Day (United States of America)

Range:

UR URG 115

Compensation Range:

$97,400.00 - $146,000.00

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Provides broad operational oversight and leadership for respective areas and lines of business supported by designated service teams. Demonstrates excellent leadership, communication, analytical skills, and the ability to work collaboratively with others and adapt to changing circumstances. Serves as a member of the department leadership team and plays a key role in ensuring the organization runs smoothly and effectively. Processes, reviews, and initiates operational improvement. Partners with leaders to set strategic direction for university-wide information strategy, systems, and services, including the development of long-range operational goals and objectives. Addresses user needs, directs and mentors technical staff, and delivers technologies that help the community and the department achieve strategic goals while balancing available technical and financial resources. Manages assigned portions of the operating and/or capital budget and manages project budgets when needed. Leads project activities for the supported Lines of Business and/or Service Level Agreements (SLAs) and leads/participates in contract negotiations for third-party software, services, and solutions.

ESSENTIAL FUNCTIONS

• Leads the design, deployment, and management of the organization’s LAN, WAN, and wireless networks. Oversees the configuration of routers, switches, firewalls, and other networking equipment. Ensures network infrastructure is scalable and supports future business growth and technological advancements. Responds constructively and innovatively to end-user requirements by understanding the business problem, technical requirements, and level of service the user expects. Establishes metrics for assessing the effectiveness of the program. Serves as a technical resource to projects, where appropriate. Develops project plans and resource estimates and directs project resources towards achievement of established deliverables.
• Manages, mentors, and develops a team, fostering a collaborative and high-performing work environment. Sets team goals, conducts performance evaluations, and handles recruitment efforts to build a strong, knowledgeable team. Allocates resources to projects and ensures efficient team operations.
• Ensures continuous network performance monitoring and proactively resolves issues to minimize downtime. Implements preventive maintenance schedules for all network devices and infrastructure to ensure high availability. Ensures the network’s security by managing firewalls, VPNs, and other security measures to protect against unauthorized access. Works with the security team to implement and enforce network policies and procedures, ensuring compliance with industry regulations and organizational standards. Oversees the application of patches and upgrades to network systems.
• Provides leadership and coordination for technology projects at the request of the University senior leaders. Assumes the role of leadership in their absence, exercising direction and supervision of all departmental activities. Represents respective areas to University officials and external customers in the Director’s absence. Keeps abreast of trends and technical developments in the field by self-study, participating in job-related seminars, conferences, and courses, and liaising with vendors. Represents the University in organization…