Director of AI (Dating Outcomes)

• The Director of AI, Dating Outcomes owns the hardest version of that problem
• You will lead the AI systems at the core of how Hinge connects people: the recommendation engine, the ranking models, and the generative capabilities that help users put their best selves forward
• The goal is not engagement, it is outcomes: fewer ratings per exchange, higher quality matches, and more people finding the person they were looking for
• Because Hinge does not sell ads or user data, being exceptional at this is our business model
• Reporting to the VP of AI, you will set the long-term AI roadmap for one of the company’s most influential product areas and build the teams that bring it to life
• The problems sit at the intersection of human behavior, sparse real-world signals, and a two-sided ecosystem of people who are not interchangeable, a different kind of ML challenge than most people in this industry have had the chance to work on
• Strategy and Vision: Own the AI strategy for dating recommendations across the full journey, from first candidate to last date. Build the frameworks to reason rigorously through ecosystem tradeoffs where a win for one cohort reshapes another, and set a vision ambitious enough that the org wants to chase it
• Cross-Functional and Industry Leadership: Partner closely with other product groups to integrate AI capabilities across the product and shape roadmap decisions you do not own. Communicate honestly with executive leadership on strategy, tradeoffs, and progress. Own budget and investment strategy for the area, and represent Hinge externally through writing, talks, and community
• Technical Leadership: Steer real-time, personalized recommendation systems that reduce ratings per exchange and drive better matches. Bring Generative AI to dating outcomes in ways that are differentiated, authentic, and grounded in how people actually connect
• Responsible AI: Hold the bar on scalability, resilience, and rigorous evaluation for both performance and bias
• Team and Organizational Development: Structure and scale the team for both deep execution and long-horizon bets. Develop emerging leaders, invest in succession across IC and leadership tracks, and build a culture where rigor, inclusion, and performance reinforce one another
• Execution Excellence: Drive predictable delivery, balancing urgent risk response with long-term platform investments. Establish scalable operating rhythms for planning, technical reviews, and incident learnings

Benefits

• Hybrid and Remote Work: If you’re hybrid, you’ll come in three times a week. We host our biweekly All-Hands meetings on Wednesdays (often with sweet treats).
• Retirement Benefits: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
• Health Insurance: high-quality medical, dental, and vision coverage for you and your family.
• Paid Time Off: 20 accruable vacation days annually. Plus 1 floating holiday, 10 wellness days, 1 community service day, and a generous company holiday calendar. PTO increases with tenure after 2 years with the company.
• Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents). We also subsidize fertility care and preservation services.
• Wellness: We subsidize OneMedical, ClassPass, and CitiBike memberships. You and your dependents also have access to individual therapy, group therapy, and coaching services through Modern Health.
• Professional Growth: receive a $3,000 annual Learning & Development stipend after three months, along with free access to Udemy, an online marketplace with over 6,000 courses, starting on your first day.
• Dating: Experience what our users experience. All US-based Hinge employees receive a $100 monthly stipend for epic dates.

Hinge Premium is also free for all employees and their loved ones.

• Meals: Receive a $30 weekly Seamless credit. In the NYC office, we offer plenty of options for snacks and drinks. Plus, free catered lunches in the office Tuesday through Thursday. In-office lunch varies by location.
• Community Service: We match charitable donations dollar for dollar to a maximum of $15,000 per employee, and give every US-based employee 1 day off for community service annually.
• Commuting: Every US-based hybrid employee gets a $125 monthly commuter subsidy to use for public transportation, parking, bike maintenance and storage, and m…