Sr. Director of Network and Member Solutions

About Make An Impact

Make An Impact (MAI) is a 501(c)(3) network of 700+ purpose-driven organizations across more than 24 states. We strengthen the nonprofit and health and human services sector by connecting members to each other, to vetted solutions, and to a shared data platform—so that mission-driven organizations can do more, prove their impact, and sustain their work.

About the Role

We are seeking an energetic, commercially driven, and high-impact leader to serve as our Senior Director, Network & Member Solutions. Positioned at the center of the MAI ecosystem, this role demands a proactive builder with a strong “selling” communication style, exceptional persuasive ability, and an infectious enthusiasm for bringing people and mission-aligned solutions together.

If you thrive in high-energy environments, pivot seamlessly when priorities shift, and possess the consultative edge needed to scale marketplace partnerships and drive revenue/brokering goals, this role is built for you. You will own both sides of our marketplace: pitching and recruiting member organizations, and sourcing, negotiating, and onboarding vendor partners.

What You’ll Do

• Drive Network Growth & Pipeline: Proactively recruit, onboard, and re-engage purpose-driven organizations across our 700+ member network using persuasive outreach and dynamic relationship management.
• Source & Monetize Member Solutions: Identify, negotiate, and onboard high-value vendors, tools, and platforms, translating member needs into revenue-generating solution portfolios.
• Broker High-Impact Deals: Actively match products and services to member needs, broker high-touch purchases, and deploy grant-funded incentives to accelerate adoption.
• Champion the Platform: Serve as an outgoing, highly visible ambassador for MAI’s data platform, effectively articulating its ROI and mission value to prospective members, donors, and vendors.
• Host & Convene High-Touch Events: Design and lead vibrant, engaging signature events, intimate executive dinners, and dynamic member gatherings to inspire community and drive deal flow.
• Direct Growth Campaigns: Partner with Communications to craft compelling marketing campaigns, newsletter features, and social collateral that boost member acquisition and solution uptake.
• Pivot & Innovate: Rapidly adapt strategy in a fast-paced environment, applying abstract problem-solving and creative scenario-building to launch new marketplace categories and strategic coalitions.

What Success Looks Like in Year One

• Expansion of our vetted member solution portfolio with high-adoption rates across key organizational categories.
• A high-velocity, repeatable brokering motion from initial needs intake to closed purchase agreements and incentive deployment.
• Measurable increase in active member participation, deal closures, and network retention.
• A vibrant schedule of signature events and executive gatherings that drive measurable partner engagement.

Who You Are

• Dynamic Pitch & Sales Professional: 5–8+ years of experience in business development, B2B consultative sales, marketplace expansion, or strategic account growth.
• High-Energy Influencer: Possesses an optimistic, persuasive, and outgoing interpersonal style with an innate ability to captivate an audience, connect with diverse stakeholders, and close agreements.
• Agile & Drive-Focused: Comfortable operating under high pressure, navigating shifting priorities, and taking decisive initiative without needing a rigid playbook.
• Commercially Sharp: Skilled in structuring partner deals, navigating complex pricing economics, and closing multi-stakeholder proposals with integrity.
• Innovative Thinker: Demonstrates exceptionally high creativity, bringing fresh ideas to marketing outreach, event concepts, and business models.
• Exceptional Facilitator: Confident host and speaker who commands a room, whether in an intimate dinner setting, virtual webinar, or large conference.

Bonus Points

• Background in health and human services (CBOs, CCBHCs, SDOH networks) or NYS policy landscapes.
• Experience leveraging modern CRM platforms (Salesforce, HubSpot, Airtable) to track pipelines and measure deal flow.
• Prior experience managing marketplace models or channel partner ecosystems.