Software Development Engineer, AI Assistant Team
- Source: Workday
- Amadeus
- $8,000 to $224,000 /yr
- Hybrid
- New York City
- Full-Time
- Mid level
Job Description
Job Title
Software Development Engineer, AI Assistant Team
About the Department/Team:
We build the production systems that connect AI Assistants to Amadeus’ travel capabilities. By joining our AI Assistant team, you’ll be part of an end-to-end product incubation team focused on designing, validating, and scaling AI-native solutions for how travelers plan, book, and service trips through emerging AI interfaces.
About the AI Delivery Hub:
The AI Delivery Hub is a key engine in Amadeus’ transformation toward an AI-first organization. It brings together focused, multidisciplinary teams to design, build, and deliver AI product solutions end-to-end. Working closely with product and platform teams across different business lines, the Hub accelerates delivery and scales AI across Amadeus’ portfolio by turning proven work into reusable capabilities and real product outcomes.
Role summary:
As a Software Engineer in the AI Assistant team, you build and operate the services, APIs, and integration layers that enable AI Assistants to deliver end-to-end travel experiences.
You work in a spec-driven, AI-augmented engineering workflow: you write clear specifications, work alongside AI coding agents to generate implementations, and apply rigorous review and testing to ship systems that are production-ready, secure, and performant.
You collaborate closely with architects on system design and technical direction, and with product and design on experience requirements. You deliver quickly through a disciplined, traceable workflow.
In this role you’ll:
- Engineers in this team make AI coding tools a primary working method, not a side instrument. The day-to-day looks different from traditional software engineering in three ways:
- Writing specifications is a core engineering skill. The clarity of what you ask for is what determines the quality of the result, whether the implementation is written by you, by a teammate, or by an AI coding agent.
- Reviewing AI-generated specifications, code, and tests is part of every engineer’s craft. The bar is the same as for human-written code: domain correctness, security, performance, and architectural alignment.
- Engineers operate with clear boundaries for what AI tools do autonomously (generating code, running tests, fixing lint errors) versus what requires human approval (merges to main, external API changes) or wider architectural review.
- Write clear, well-scoped specifications that lead to high-quality implementations, by AI coding agents and by humans alike.
- Review and steer AI-generated specifications, code, and tests with rigour, ensuring domain correctness, security, and performance.
- Decompose work into small, well-scoped units that can be reasoned about completely, end-to-end.
- Build and maintain the production-ready services, APIs, and integration layers that connect AI Assistant platforms to Amadeus travel content, availability, booking, and payment capabilities.
- Collaborate with architects on system design, technical direction, and architectural decisions, ensuring implementations stay aligned with the broader system vision.
- Instrument systems for observability, telemetry, and continuous validation. Quality is measured incrementally, not batch-checked at the end.
- Work within the delivery pipeline: golden paths, automated compliance controls, and policy-as-code guardrails, not manual gates.
- Partner with product and design to translate travel experience requirements into feasible technical designs.
- Collaborate with Amadeus platform teams (Universal Distribution, Hospitality, Payments) to integrate the content and APIs that power the travel experience, and help turn proven work into reusable capabilities where it makes sense.
- Continuously improve the practices, prompts, and patterns the team uses to get reliable, high-quality output from AI tools.
About the Ideal Candidate:
- 4+ years of software engineering experience, with strong fundamentals in system design, API development, and production operations.
- Candidates must be able to work in the United States without current or future visa sponsorship ***
- Proficiency in Python and at least one additional backend language (Java, Go, TypeScript, or similar).
- Experience with AI-augmented development tools (AI code assistants, agentic coding tools, spec-driven workflows), or a strong appetite and aptitude to adopt them as a primary working method.
- Solid understanding o…
Skills
- guardrails
- Python
- Java
- Golang
- TypeScript
- microsoft-typescript
- drift
- workday
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