DevOps Engineer/Gen AI

Skills Required:

We’re seeking an experienced developer to enhance our internal tools that empower Production Support teams. You’ll work on innovative solutions combining GitHub Actions automation, LLM-driven workflows, and Ansible-based infrastructure management to streamline email handling and server/container operations.

Key Responsibilities:

• Design and develop automation tools for email triage/management using LLMs

• Build and maintain GitHub Actions pipelines for CI/CD of production support tools

• Create Ansible playbooks for server/container configuration management

• Integrate AI/LLM capabilities into existing production support workflows

• Collaborate with infrastructure teams to ensure scalability and reliability

• Provide L3 support for developed tools and automation frameworks

Required Qualifications:

• Minimum 5 years of software development experience

• Proven expertise with GitHub Actions for automation and CI/CD

• Hands-on experience developing LLM-integrated applications (e.g., GPT, BERT)

• Strong Ansible automation skills for Linux/Windows servers and containers

• Proficiency in Python, YAML, and shell scripting

• Experience with email parsing/processing systems (e.g., MIME, SMTP APIs)

• Familiarity with containerization (Docker/Kubernetes) and cloud platforms (AWS/Azure)

Preferred Skills:

• Experience with internal infrastructure and compliance requirements

• Knowledge of production support processes (incident/problem management)

• Familiarity with monitoring tools (Splunk, AppDynamics)

• • Agile/Scrum methodology experience