Senior Associate - AI Analyst

Location Designation: Hybrid - 3 days per week

As part of AI&D, you’ll have the opportunity to contribute to groundbreaking initiatives that shape New York Life’s digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees. Your expertise fuels innovation, agility, and growth — driving the company’s success.

Position Summary Are you passionate about the intersection of artificial intelligence, data science, and business strategy? The Strategic Insights team is expanding its capabilities to incorporate AI-driven solutions that transform decision-making, streamline operations, and unlock new value for the enterprise. As an AI Analyst, you will work on a diverse array of projects applying AI/ML techniques to areas such as customer insights, sales enablement, marketing optimization, and enterprise automation.

You will be part of a highly skilled team focused on building, scaling, and operationalizing AI capabilities across New York Life. This is a senior-level role that combines technical proficiency with strategic thinking, responsible for driving experimentation, model development, and the integration of AI into enterprise tools and processes.

This position will offer deep exposure to emerging technologies like Generative AI and large language models, while also enabling cross-functional collaboration with analytics, engineering, and business teams.

What You’ll Do

• Translate business problems into AI use cases—partnering with business leaders to understand requirements and deliver intelligent automation and insights.
• Lead AI model development and deployment using tools like Python, Hugging Face, and LLM APIs (e.g., OpenAI, Anthropic).
• Prototype and fine-tune large language models (LLMs) for tasks such as summarization, recommendations, knowledge retrieval, and user interaction.
• Collaborate cross-functionally with data engineers, software developers, and product managers to integrate AI into enterprise platforms.
• Create robust data pipelines that prepare and transform data for machine learning and inference workflows.
• Develop impactful visualizations and documentation to support stakeholder communication and model explainability.
• Stay current on AI trends and contribute to enterprise thought leadership in AI/ML practices.

What You’ll Bring

• Bachelor’s degree in a quantitative or technical field (e.g., Computer Science, Data Science, Mathematics, Engineering) or equivalent experience
• 5+ years of experience in analytics or data science
• Proficiency in Python
• Experience with GenAI technologies and LLM APIs (e.g., OpenAI, Claude, Azure OpenAI)
• Strong SQL and data pipeline development skills; experience with DBT is a plus
• Hands-on experience with cloud computing (AWS preferred) and analytics environments such as Databricks
• Solid understanding of model evaluation, interpretability, and operationalization
• Excellent written and verbal communication skills, including the ability to present technical concepts to non-technical audiences
• Comfortable navigating ambiguous problems and driving AI use cases from concept to delivery

Preferred Qualifications

• Master’s degree in a quantitative or business-related field
• Experience working in cross-functional teams across a matrixed organization
• Strong business acumen with a bias toward action and measurable outcomes

Pay Transparency Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing…