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ServiceNow - Technical Consultant - Workflows

  • Source: Naukri
  • NTT DATA BUSINESS SOLUTIONS
  • On-site
  • Delhi
  • Full-Time
  • Mid level

Job Description

Job Summary

Senior ServiceNow Technical Consultant

Location: Remote / On-site (as required)

Job Type: Full-Time

We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

Responsibilities

  • Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules.
  • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
  • Provide technical leadership and mentorship to junior consultants and developers.
  • Customize and configure ServiceNow applications using best practices and maintain platform integrity.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
  • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
  • Stay current with ServiceNow releases and proactively recommend platform enhancements.
  • Support pre-sales activities including solutioning, demos, and proposal development.

Required Qualifications

  • Bachelors or Masters degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience with ServiceNow platform development and administration.
  • Proven track record of successful ServiceNow implementations in enterprise environments.

Certifications (Required/Preferred)

  • Required:
  • Junior CSA and at least 1 CIS-(any) and CAD
  • Intermediate CSA and at least 2 CIS-(any) and CAD
  • Senior CAS and at least 3 CIS(Any) and CAD

Skills Competencies

  • Strong understanding of ServiceNow architecture and data model.
  • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
  • Experience with Agile methodologies and DevOps practices.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Skills

  • Servicenow
  • javascript

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