Forward Deployed Engineering Leader- Microsoft AI Business Solutions

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description: Crowe’s Microsoft AI powered Business Solutions practice brings together advisory, solution delivery, and managed services across Dynamics 365, Power Platform, Azure, data, automation, Copilot, and agentic AI. We’re doubling the practice over the next two years, and this role will play a key part in shaping how our India engineering team evolves, operates, and delivers as we grow.

This is a hands-on, player-coach role. You’ll stay in the work — contributing to complex engagements, sitting in customer conversations, owning architecture decisions — while raising the technical bar for the team around you.

You’ll also help grow the team’s range across the wider Microsoft stack — Power Platform, Azure, data, automation, Copilot, and agentic AI — combining engineering depth with business process fluency and solution architecture to help Crowe move from traditional system implementation toward AI-enabled business process transformation, and from primarily hourly billing toward fixed-fee, outcome-based, and managed services delivery.

What You Will Do

• Set engineering and architecture standards for the team by translating ambiguous business problems into technical solution patterns — deciding when an agentic/AI approach is the right call versus when a simpler, deterministic solution serves the client better.
• Stay hands-on: contribute directly to complex client engagements, own architecture decisions, and participate in customer conversations — a player-coach role, not one that manages from a distance.
• Lead technical design and delivery of AI-enabled business process solutions across Dynamics 365, Power Platform, Copilot Studio, Azure AI, Dataverse, Fabric, integrations, and related enterprise technologies — including agentic workflows, copilots, automation, data enrichment, decision support, and human-in-the-loop processes.
• Coach and upskill the India engineering team on modern delivery methods, architecture rigor, and critical thinking around ambiguous requirements and complex customer conversations; influence performance ratings and talent decisions.
• Identify where AI, automation, and reusable Crowe IP can standardize delivery, reduce effort, and increase margin — building prototypes, accelerators, and delivery patterns along the way, and growing a pipeline of hourly engagements converted into repeatable fixed-fee or managed-services offerings.
• Establish baseline measures for throughput, cycle time, rework, defects, escalations, and reuse, and drive measurable improvement against them.
• Support pre-sales, solution shaping, estimation, technical workshops, and executive-level discussions where needed.

What Success Looks Like Within your first year, you’ll have:

• Raised the bar technically — the team is operating with clear architecture and engineering standards, and making sound, independent calls on ambiguous requirements and complex customer conversations across the Microsoft stack.
• Put reuse to work — the components, delivery patterns, and AI-enabled workflows you’ve built are showing up across multiple engagements, not just the one they were built for, and cycle times and rework are visibly down as a result.
• Opened a new commercial path — you’ve turned multiple hourly engagements into repeatable fixed-fee or managed-services offerings, each with a real playbook behind it, and you’re actively growing that pipeline.
• Grown people, not just projects — a handful of high-potential engineers are visibly further along than when you started, and you’ve made the tough calls where someone wasn’t the right fit.
• Earned trust as a technical voice — clients and colleagues come to you for the hard calls: wh…