Introduction

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Seeking a seasoned claims leadership professional with a background in complex workers compensation claims with litigation.

This role will have core impacts including:

• Building and sustaining an accountable results-oriented culture
• Talent Development
• Effective performance management

YOU HAVE THE OPPORTUNITY TO:

• Join a dedicated client team of skilled professionals who are up for a challenge and take outstanding performance to heart!
• Accelerate your career development with a diverse range of experiences across jurisdictions, industries and risks!

How you’ll make an impact

You will do significant work in partnership with our workers compensation clients to consistently deliver superior customer service and own outcomes by effectively communicating and embracing new challenges to drive success. Identify the right resources, at the right time and in the right place. Think critically, solve problems, plan and prioritize activities.

HOW WILL YOU AFFECT THE BUSINESS?

• Lead claims supervisors and adjusters to provide high quality and efficient service.
• Drive adjuster hiring and training to champion a culture of performance and continuous improvement.
• Use Gallagher’s technology to enhance your team’s efficiency and quality.
• Ensure appropriate licenses and/or certifications for employees.
• Connect with clients, carriers and brokers in a professional, positive and proactive manner.
• Optimally manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

About You

REQUIRED QUALIFICATIONS:

• High School Diploma
• Minimum of 12 years related claims experience
• At least 3 years of supervisory experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor’s Degree

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Compensation and benefits

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

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