Walk-In Drive For International Chat Process - 247.ai

Fixed-Term Hiring International Chat Process

We are hiring for an International Chat Process on a 3-4 month fixed-term contract. The role involves assisting international customers through chat, understanding their concerns, troubleshooting issues, and providing appropriate resolutions.

Interview & Work Location

[24]7.ai Pvt Ltd
Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039

Walk-In Interview Details

• Interview Dates: 24 August 2026 to 26 August 2026
• Interview Time: 10:30 AM to 1:00 PM
• Date of Joining: 20 September 2026
• Contract Duration: 3-4 months

Job Requirements

• Provide customer support and resolve queries through chat and electronic communication.
• Good written communication skills.
• Strong analytical and troubleshooting skills.
• Ensure customer satisfaction through effective service.
• Comfortable working in US rotational shifts, including midnight shifts.
• 5 days working with 2 rotational week offs; no fixed Saturday/Sunday off.

Eligibility

• Qualification: PUC / Intermediate / 10+3 Diploma / Graduation
• Freshers and experienced candidates can apply.
• Regular college students/pursuing regular studies are not eligible.
• Educational certificates are mandatory.

Salary & Benefits

• Take-home Salary: 15,000/month after deductions
• Retention Bonus: 5,000/month, payable after successful completion/closure of the contract
• Monthly payslips will be provided.
• Experience letter will be provided after contract completion.
• Free 2-way transportation: Home Pickup & Drop
• STW Allowance: 3,300 for eligible male employees
• Date of Joining and Last Working Date will be mentioned in the offer letter.

WFH / WFO

• Multiple requirements available: WFO and Hybrid (WFH + WFO).
• Work mode depends on the business requirement.
• For WFH, the required equipment will be provided, and candidates should have a suitable space at home to work without disturbance.
• Candidates must be within the 23 km hiring radius and flexible to visit the office when required.

Interview Process

1. First-Level Screening
2. PIR Personal Introduction Round
3. Online Assessment
4. Final Interview

Documents Required

Please carry:

• Updated Resume
• Aadhaar Card or PAN Card
• All relevant educational certificates
• Clear scanned copies/Xerox copies for documentation

Important Notes

• Candidates who have attended an interview within the last 30 days are not eligible.
• Candidates must be comfortable with the fixed-term contract, rotational/night shifts, rotational week offs, and applicable WFH/WFO requirements.
• Candidates must be within a 23 km radius of the office location.
• Candidates can also refer friends who are looking for job opportunities.

Regards,

Sandhya