Director of Network Performance and Improvement

Harlem Children’s Zone (HCZ) Promise Academy - top-performing K-12 charter schools within HCZ’s cradle-to-career pathway of comprehensive services - seeks Director of Network Performance & Improvement for the upcoming school year!

The Director of Network Performance & Improvement will bring a passion for the goal of HCZ Promise Academy: to get all our scholars to and through college. The ideal candidate cares deeply about children, respects the culture of Harlem’s residents, and is eager to make an impact in our community and beyond.

This role is responsible for advancing organizational effectiveness through data analysis, performance management, cross-functional project leadership, and continuous improvement efforts.

The Director will oversee the development and monitoring of network goals and key results (OKRs), analyze performance data to inform decision-making, and coordinate initiatives that strengthen outcomes for scholars and staff. This role will also support the planning and execution of network-wide programming, including leadership retreats, professional development days, and other organizational priorities.

For more information, check out Want to Work at Promise Academy? Here’s 7 Things You Need to Know.

Reports to: Managing Director of Business Administration

Requirements Minimum Qualifications

• Bachelor’s degree required; master’s degree preferred
• Minimum of five years of experience in project management, performance management, continuous improvement, data analysis, operations, education leadership, or a related field
• Experience working within a school system, charter network, nonprofit organization, or other mission-driven organization strongly preferred
• Demonstrated success managing complex, cross-functional projects from planning through implementation
• Experience developing and monitoring performance metrics and OKRs preferred
• Strong analytical skills with experience using data visualization and reporting tools
• Exceptional written and verbal communication skills, including the ability to translate data into clear, actionable recommendations
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously
• Ability to build relationships and influence stakeholders across all levels of an organization

Who you are

Leadership & Management Style:

• Visionary and strategic thinker who can build a new function from the ground up
• Inspirational leader who can coach and develop others while setting a high bar for excellence
• Proactive problem-solver with a growth mindset

Values & Mission Alignment:

• Deep commitment to educational equity and the success of all scholars
• Passionate about HCZ’s cradle-to-career mission and college-going culture
• Respects and understands Harlem’s cultural context, and engages community and families with humility and respect
• Believes in the power of collaboration across school staff, families, and external partners to ensure scholar success

Skills & Competencies:

• Strong data analysis skills with the ability to translate insights into action
• Exceptional written and verbal communication skills
• Organized, detail-oriented, and adept at managing multiple priorities
• Skilled in implementing evidence-based interventions and monitoring fidelity
• Comfortable with technology platforms related to student data and learning management systems

Personal Attributes:

• Student-centered and equity-driven
• Resilient, reflective, and growth-oriented
• Collaborative and relational, yet decisive when necessary
• Bold thinker with the courage to challenge the status quo in service of scholar achievement

What you’ll do

• Network Performance and Data Analysis

• Develop and maintain network-wide dashboards, reports, and scorecards to monitor progress toward organizational goals and OKRs
• Analyze quantitative and qualitative data to identify trends, opportunities, risks, and areas for improvement
• Partner with network leaders to establish performance metrics and monitor progress across academic, operational, talent, and enrollment priorities
• Synthesize complex information into clear, actionable insights and presentations for senior leadership, boards, and other stakeholders

• Ensure the accuracy, integrity, and consistency of network reporting systems

• Continuous Improvement

• Lead the implementation and monitori…