Senior Analyst - Network Operation Engineer [T500-26221]

About Deutsche Börse Group:

Headquartered in Frankfurt, Germany, Deutsche Börse Group is a leading international exchange organization and market infrastructure provider. They empower investors, financial institutions, and companies by facilitating access to global capital markets.

Their India centre is located in Hyderabad, serves as a key strategic hub and comprises India’s top-tier tech talent. They focus on crafting advanced IT solutions that elevate market infrastructure and services. Deutsche Börse Group in India is composed of a team of capital market engineers forming the backbone of financial markets worldwide.

Your area of work:

The Chief Technology Officer (CTO) area is at the heart of the Information Technology division of Deutsche Börse Group. The CTO area develops and operates the group-wide IT infrastructure (network, data centers and Cloud), the Group Data & Advanced Analytics and the Enterprise Architecture, and therefore significantly contributes to Deutsche Börse Group overall IT strategy. The CTO area drives digital transformation and leverages innovation while keeping production operations stable.

Within the CTO Area, the Cloud / Core Infrastructure department enables the usage of public cloud services from Microsoft and Google and provides core infrastructure services such as data center management and non-trading network operations. The department develops and maintains cloud platforms for GCP and Azure, which allows the other IT departments (Product ITs) to make use of cloud in a safe and efficient manner.

You will drive the transformation of modern technologies and infrastructure in a highly regulated capital markets environment; advance innovation and contribute to Deutsche Börse Group’s overall strategy.

Your responsibilities:

• Maintain, and operate the non-trading network infrastructure (switches, routers and wireless access points) in strict adherence with the defined procedures with the aim of highest operational stability.
• Execute the operational processes and activities, deliver according to the highest quality and standards, ensuring high service delivery levels, compliance and customer satisfaction.
• Support incident investigation and resolution.
• Perform out of business hours support activities and participate to on-call rotation.
• Strictly adhere to corporate processes, standards, policies and operational procedures.

Your profile:

• A university degree in Information Technology, electronics, engineering or comparable.
• Very good knowledge in Information Technology, specifically with network and connectivity (3 years experience) in a hybrid cloud network environment ( GCP & Azure ) and with offices distributed around the world.
• Very good knowledge of the following solutions and technologies: Cisco Switches, Routers and Wireless Access Points, Cisco ACI , Ansible, Terraform, Jira, Python.
• Very strong customer-oriented mindset and attitude, experience in interacting with both internal and external customers.
• Previous experience (1-3 years) in a similar role supporting the operations of a complex and highly critical network infrastructure within a financial environment.
• Very good analytical skills and structured thinking.
• Very well organized, autonomous, committed to quality, high sense of responsibility and ownership.
• Full proficiency in written and spoken English.