Technical Writer

Technical Writer

Location: Syracuse, NY 13208

Duration: 6+ Months

Start Date: Immediate

Pay Rate: $30/hour

Job Summary

The Technical Writer will be responsible for the administration, control, maintenance, and continuous improvement of the Syracuse, NY site’s document management system. This position will partner with Operations, Quality, Supply Chain, Engineering, and other functional teams to ensure controlled documents are accurately created, reviewed, approved, distributed, maintained, and archived in compliance with company policies, regulatory requirements, and ISO 9001 standards.

The Document Coordinator will serve as the primary administrator of the site’s SharePoint Document Control System and will coordinate document lifecycle activities, including creation, revision, approval, issuance, archival, and obsolescence management.

Key Responsibilities

• Administer and maintain the SharePoint Document Control System.
• Coordinate the creation, review, approval, revision, issuance, and archival of controlled documents.
• Collaborate with Operations, Quality, Supply Chain, Engineering, and other departments to develop and maintain Work Instructions, SOPs, Job Aids, and Forms.
• Ensure controlled documents are properly version controlled and accessible to authorized personnel.
• Maintain document numbering, formatting, revision histories, and retention requirements.
• Monitor document status and ensure documents are reviewed and updated within required timelines.
• Archive obsolete documents and ensure only current, approved versions are available for use.
• Support corrective and preventive action activities related to document control processes.
• Assist with records management activities as needed.
• Identify opportunities to improve document control processes, accuracy, efficiency, and compliance.
• Provide guidance to employees regarding document control procedures and requirements.
• Maintain accurate documentation and support internal and external audits as required.

Required Qualifications

• High School Diploma or GED.
• At least 2 years of experience using Microsoft Office applications.
• At least 2 years of technical writing experience.
• Strong understanding of document control and technical writing principles.
• Excellent organizational and communication skills.
• Ability to work independently and implement solutions with limited supervision.
• Must currently reside within 50 miles of Syracuse, NY. Active-Duty Military Service Member candidates are exempt from this geographic requirement.
• Must be legally authorized to work in the United States without current or future company sponsorship.

Preferred Qualifications

• Associate degree from an accredited institution.
• Experience administering or using Microsoft SharePoint for document management.
• Experience working in a unionized manufacturing environment.
• Previous experience supporting quality systems or records management.

Position Criteria

• Excellent written and verbal communication skills.
• Ability to communicate ideas, concepts, and programs effectively to employees at all organizational levels.
• High proficiency with Microsoft Office products.
• Strong attention to detail and accuracy.
• Highly organized, efficient, and dependable.
• Self-directed with strong problem-solving skills.
• Professional and service-oriented approach when working with employees and senior leadership.
• Ability to thrive in a fast-paced, lean manufacturing environment.
• Strong teamwork, collaboration, and interpersonal skills.