Senior Software Engineer – Quadient Developer

We are looking for an experienced Quadient Inspire Developer to design, develop, implement, and support Customer Communication Management (CCM) solutions using the Quadient Inspire platform. The candidate will work closely with business stakeholders, solution architects, QA, Dev
Ops, and application teams to deliver scalable, personalized, and high quality customer communications across print and digital channels.

Your future duties and responsibilities

. Design, develop, and maintain customer communication solutions using Quadient Inspire Designer, Inspire Interactive, and Inspire Scaler.
. Develop dynamic document templates, reusable components, styles, layouts, business rules, and personalized communications.
. Translate business and functional requirements into technical solutions and document composition workflows.
. Configure and maintain batch and on demand communication processes for high volume document generation.
. Work with structured and unstructured data sources and perform data mapping and transformation for document composition.
. Integrate Quadient Inspire solutions with enterprise applications, databases, APIs, CRM/ERP, and other downstream systems.
. Troubleshoot issues related to templates, layouts, data mapping, workflows, document composition, and output generation.
. Perform unit testing, integration testing, regression testing, and output validation.
. Optimize templates, workflows, and processing for performance, scalability, and maintainability.
. Support deployments across DEV, UAT, and Production environments.
. Participate in code reviews, technical discussions, estimation, release planning, and production support activities.
. Prepare technical documentation, solution specifications, data mappings, deployment procedures, and operational documentation.
. Collaborate with QA and DevOps teams to ensure successful releases and production deployments.
. Analyze production incidents, perform root cause analysis, and implement permanent fixes.
. Follow SDLC, Agile methodologies, coding standards, version control, and release management processes.
. Provide technical guidance and mentoring to junior developers.

Required qualifications to be successful in this role

. Senior Developer: 6–10 years
. Strong hands-on experience with Quadient Inspire is mandatory.

Required Technical Skills

. Strong hands on experience with Quadient Inspire.
. Quadient Inspire Designer – template and document composition development.
. Quadient Inspire Interactive – interactive customer communication development.
. Quadient Inspire Scaler – scalable/high volume document processing.
. Knowledge of Inspire Automation / Content Manager is an advantage.
. Strong understanding of Customer Communication Management (CCM) concepts.
. Experience with document composition, personalization, dynamic content, business rules, and output management.
. Experience with data mapping and integration.
. Knowledge of XML, JSON, CSV and other structured data formats.
. Working knowledge of SQL and relational databases.
. Experience with APIs and enterprise application integration is preferred.
. Knowledge of version control and CI/CD processes is desirable.
. Understanding of performance tuning and high volume document processing.
Functional / Domain Skills
Experience in one or more of the following domains is preferred:
. Banking and Financial Services
. Insurance
. Healthcare
. Telecom
. Customer Communications
. Statements, invoices, notices, letters, policies, and regulatory communications

Experience in Insurance – Property & Casualty or Life & Annuities is an added advantage for relevant projects.
Required Soft Skills

. Strong analytical and problem solving skills.
. Excellent communication and stakeholder management skills.
. Ability to understand business requirements and translate them into technical solutions.
. Strong troubleshooting and debugging capabilities.
. Ability to work independently as well as within distributed teams.
. Good documentation and presentation skills.
. Ability to manage multiple priorities and deliver within agreed timelines.
. Willingness to mentor team members and contribute to knowledge sharing initiatives.
Education
. Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
. Quadient Inspire certification is an advanta…