Office Admin Assistant/Receptionist

Job Summary

Starway International CA Group LLC is seeking a reliable and organized Office Administrative Assistant / Receptionist to support daily office operations and provide exceptional customer service. The ideal candidate will serve as the first point of contact for customers, vendors, and visitors while handling a variety of administrative and clerical duties. This role requires excellent communication and time management skills to effectively prioritize tasks, meet deadlines, and manage multiple responsibilities in a fast-paced environment. The successful candidate will support multiple departments by prioritizing tasks, managing administrative processes, maintaining records, and ensuring work is completed efficiently and on schedule.

Responsibilities

• Manage daily office operations and provide administrative support across multiple departments.
• Answer and direct phone calls, emails, and customer inquiries in a professional and timely manner.
• Process customer accounts, sales orders, invoices, purchase orders, payments, deposits, statements, and credit memos.
• Maintain and update records in QuickBooks, including customer, product, and pricing information.
• Coordinate with customers, vendors, freight carriers, and sales representatives regarding orders, deliveries, and account-related matters.
• Prepare inventory, sales, and commission reports as requested.
• Assist with regulatory compliance, documentations, and other administrative requirements.
• Order office and warehouse supplies and maintain organized filing and record keeping systems.
• Resolve routine administrative issues and support special projects as needed.
• Prioritize multiple tasks and meet deadlines in a fast-paced environment.

Skills

• Proven experience in office administration or clerical roles with strong organizational skills
• Proficiency in Microsoft Office Suite (Word and Excel), Google Suites (Gmail, Google Docs, and Google Sheets) and computer literacy skills
• Excellent verbal and written communication skills
• Fluent English communication skills (spoken and written) required. Ability to speak Cantonese, Mandarin Chinese, and/or Vietnamese is a plus.
• Strong attention to detail for proofreading, data entry, and maintaining accurate records
• Ability to handle confidential information discreetly and professionally
• Excellent time management skills with the ability to prioritize tasks efficiently
• Previous experience as a personal assistant or in customer support roles is advantageous

Qualification

• Previous administrative or office experience preferred.
• Strong organizational and time management skills.
• Attention to detail and ability to manage multiple tasks.
• Fast learner and willing to learn new tasks and procedures.

We are looking for a dependable and organized individual to join our team and support our day-to-day office operations. This is an opportunity to develop your administrative skills while contributing to the success of our company.

Pay: From $22.00 per hour

Work Location: In person