Senior Software Engineer

Job Description

What is the opportunity?

As a Senior Software Engineer on the Advice Centre Engineering Team, you will design and build enterprise-scale applications and backend services that enable real-time audio streaming, transcription, and AI-powered summarization. You’ll play a key role in RBC’s broader AI strategy by delivering solutions that enhance advisor efficiency and transform how our advisors interact with clients. This is a hands-on engineering role where you’ll take innovative audio and AI capabilities from concept through production, working directly with modern web technologies and cloud infrastructure to create resilient, scalable systems that deliver measurable business impact.

What will you do?

• Code, test, build, deploy, and support multi-tier architecture applications that handle real-time audio processing and transcription at scale
• Engineer backend services and frontend applications that seamlessly integrate audio streaming, real-time transcription, and generative AI-powered summarization capabilities
• Collaborate within an agile scrum team to prioritize technical initiatives, balance requirements, and align deliverables with business objectives
• Leverage modern AI coding tools (Copilot, Windsurf, Claude) throughout the development lifecycle to accelerate productivity and code quality
• Design systems with resilience, observability, and scalability at their core, implementing robust monitoring and alerting to ensure production reliability

What do you need to succeed?

Must-have

• Post-secondary education in Computer Science, Software Engineering, or related field, or equivalent professional software development experience
• Proficiency in TypeScript, Node.js, and modern frontend frameworks (React), with hands-on experience building desktop applications using Electron.js
• Proficiency in audio streaming technologies including WebSocket protocols, real-time data handling, and browser Media APIs (MediaRecorder, Web Audio API, MediaStream)
• Proven experience with AWS Transcribe Streaming, including WebSocket integration, audio encoding formats (PCM/Opus), and streaming response handling
• Strong knowledge of authentication patterns including OAuth 2.0/OIDC and secure token management
• Solid understanding of Electron security best practices including context isolation, preload scripts, Content Security Policy, and secure inter-process communication
• Experience with backend frameworks (Koa) and testing frameworks (Jest, k6) for building and validating production-grade applications
• Proficiency in stream processing, including audio buffer management, backpressure handling, and memory optimization
• Ability to troubleshoot complex multi-tier applications, desktop systems, and WebSocket connections
• Familiarity with modern development and deployment practices

Nice-to-have

• Experience with WebEx API/SDK for enhanced communication platform integration
• Knowledge of audio processing techniques including noise reduction, echo cancellation, and audio normalization
• Familiarity with Windows audio APIs such as WASAPI for advanced system-level audio capture
• Experience with Electron packaging, code signing, auto-updates, and installer creation using tools like electron-builder
• Experience load testing real-time systems using tools like k6 with WebSocket scenarios
• AWS deployment experience across services including EC2, S3, Lambda, API Gateway, and managed transcription services
• Backend development experience with Java Spring Boot or similar frameworks
• Knowledge of monitoring concepts (logs, metrics, traces, telemetry) and observability tools (Dynatrace, Elastic Stack, Prometheus, Grafana)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance option…