Orthodontic All-Rounder - Reception/Dental Assistant/Treatment Coordinator

Join a Growing, Forward-Thinking Orthodontic Practice

Are you someone who thrives on variety, enjoys taking ownership of your work, and wants to play a key role in a growing orthodontic practice?

Glow Orthodontics is looking for a motivated all-rounder with strong front desk and treatment coordination skills, who is also comfortable assisting clinically when required. This is a unique opportunity to contribute to patient care, practice growth, and team development — while building your career in a dynamic, supportive environment.

About the Role

This is a dynamic, multi-faceted role offering plenty of variety and patient interaction. You will play a key part in the patient experience, leading the front desk coordination, supporting treatment plan presentations, and assisting clinically when needed. Experience guiding patients confidently through the commencement of their orthodontic journey will be highly valued.

This is a 9-day fortnight role, including one Saturday per month, with flexibility to work autonomously and complete some tasks from home.

Key Responsibilities

Front Desk & Patient Coordination

• Welcome patients and deliver an exceptional experience
• Manage appointments, enquiries, and patient communication
• Support treatment coordination and case acceptance

Admin Support & Practice Growth

• Contribute to improving systems, workflows, and efficiencies
• Support patient journey initiatives and retention strategies
• Assist with administrative tasks that can be completed remotely

Chairside Dental Assisting

• Assist the orthodontist during procedures
• Prepare and sterilise instruments and treatment rooms
• Maintain high standards of infection control

Team Support & Leadership

• Lead by example with a positive, team-first attitude
• Support onboarding and training of new team members
• Take initiative and step into leadership responsibilities as needed

About You

We’re looking for someone who:

• Has experience in dental reception and dental assisting (orthodontic experience highly regarded but not essential)
• Is confident working independently and managing their own time, including working from home when required
• Is highly organised, proactive, and solutions-focused
• Has excellent communication skills and a warm, professional manner
• Thrives in a fast-paced environment and enjoys variety
• Demonstrates leadership qualities or a strong desire to grow into a leadership role
• Is excited by the opportunity to contribute to a growing business, not just fill a role

What We Offer

• A supportive, collaborative, and forward-thinking team
• A diverse role with real impact on the practice
• Work-life balance with a 9-day fortnight
• Flexibility, including some work-from-home opportunities
• Ongoing training, development, and career progression
• The opportunity to be part of a practice in an exciting phase of growth

Apply Now

If you’re ready to become a key part of a growing orthodontic practice where your contribution truly matters, we’d love to hear from you.

Job Type: Full-time

Pay: $35.00 – $36.00 per hour

Benefits:

• Work from home

Experience:

• Dental assisting: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: Hybrid remote in Burwood NSW 2134