Microsoft Dynamics 365 CRM Developer – Power Platform & Power Automate

Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Software Engineer (III) - Core Engineer III

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Position Description:

• We are looking for an experienced Microsoft Dynamics 365 CRM Developer with 6+ years of software development experience and strong expertise in Dynamics 365 Sales and Customer Service modules, Power Platform, JavaScript, Plugins, Custom APIs, and Power Automate.
• The ideal candidate should have hands-on experience designing, developing, configuring, and integrating Microsoft Dynamics 365 CRM solutions to meet complex business requirements.
• The candidate will be responsible for developing CRM customizations, automating business processes, building Canvas Apps and Custom Pages, implementing secure integrations with external systems, troubleshooting production issues, and supporting solution design and application lifecycle management.
• Strong experience with REST/SOAP APIs, Dataverse, Web API, middleware, GitHub, Microservices, and AI-assisted development using GitHub Copilot is highly desirable.

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀

• 6+ years of IT experience with at least 4+ years of software development experience.
• Strong hands-on experience developing and configuring Microsoft Dynamics 365 CRM, particularly Sales and Customer Service modules.
• Strong understanding of the Dynamics 365 CRM data model, security model, solution management, and ALM practices.
• Hands-on experience with JavaScript for form customization, client-side logic, business rules, and enhanced user experiences.
• Experience developing and maintaining Dynamics 365 Plugins and Custom APIs.
• Strong experience with Microsoft Power Platform, particularly Power Automate.
• Hands-on experience developing Canvas Apps, screens, and Custom Pages.
• Experience with Microsoft Dataverse and Dynamics 365 Web API.
• Strong experience designing and implementing integrations between Dynamics 365 and external/third-party systems.
• Hands-on experience with REST and SOAP APIs, middleware, and secure data exchange.
• Knowledge of authentication mechanisms such as OAuth and Azure AD App Registrations.
• Experience troubleshooting complex CRM, integration, performance, and system issues and performing root-cause analysis.
• Strong understanding of Microservices and enterprise integration patterns.
• Experience with GitHub and modern source-control practices.
• Practical experience using GitHub Copilot for AI-assisted coding and development productivity.
• Ability to collaborate with functional consultants, business analysts, QA teams, architects, and business stakeholders.
• Experience preparing technical design specifications, configuration documentation, and troubleshooting/support guides.
• Strong understanding of CRM security roles, data governance, and development standards.
• Knowledge of Omnichannel for Customer Service is an advantage.
• Experience with GCP or cloud-based application environments is preferred.
• Strong communication, analytical, problem-solving, and troubleshooting skills.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree is preferred.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.