Export Assistant

Company Description WHYTELEAFE GROUP LIMITED is a United Kingdom–based company located in Hickling, near Norwich. The organization operates in an international trade environment, supporting export activities to various global markets. As a growing business, it values reliability, attention to detail, and strong communication across borders and time zones. Team members work collaboratively to ensure smooth logistics and documentation processes for overseas customers.

Role Description This is a full-time remote role for an Export Assistant. The Export Assistant will prepare and manage export documentation, ensuring accuracy and compliance with international regulations and company policies. The role involves coordinating with customers, logistics partners, and internal teams to track orders, resolve queries, and support timely shipments. Daily responsibilities include maintaining export records, updating systems, monitoring shipment status, and assisting with import/export-related administrative tasks. The Export Assistant will also support continuous improvement of processes and contribute to efficient, customer-focused export operations.

Qualifications

• Candidates should possess skills in Export Documentation and Export procedures to ensure accurate, compliant shipment paperwork.
• Candidates should possess skills in International Business and Import Export to navigate global trade regulations and practices.
• Candidates should possess strong Customer Service skills to manage inquiries, provide updates, and support international clients professionally.
• Strong organizational and time-management skills, with the ability to handle multiple shipments and deadlines in a remote setting.
• Proficiency with office software (e.g., spreadsheets, email, ERP or logistics systems) and a high level of data accuracy.
• Clear written and verbal communication skills in English; additional languages are beneficial.
• Experience in export, logistics, or international trade is advantageous, as is familiarity with customs processes.
• Relevant vocational training or a degree in business, international trade, logistics, or a related field is preferred.