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Senior EndPoint Ransomware Product Manager

  • Source: LinkedIn
  • Request Technology, LLC
  • Remote
  • Chicago
  • Full-Time
  • Senior

Job Description

***Must be willing to travel 30-40%***

***We are unable to sponsor for this permanent full-time role***

***Position is bonus eligible***

Prestigious Enterprise Security Services Company is currently seeking a Senior Endpoint Ransomware Product Manager. Candidate will own the endpoint product area, as well as be a meaningful piece of the business: shaping strategy, driving it from problem definition through GA and iteration, and being accountable for the results.

This is a customer-facing role that will spend real time with enterprise security teams in roadmap reviews, executive briefings, and technical deep dives. Candidate will also work closely with our Sales Architects, Customer Success, Marketing, and Support, who are in front of customers.

Responsibilities:

  • Shape the strategy for our endpoint solution and translate company objectives into a roadmap you can defend.
  • Define scope, sequence the work, and make the tradeoff calls. Own them when they are questioned and adjust when needed.
  • Drive initiatives from discovery through general availability and post-launch iteration through a transparent and collaborative approach.
  • Report on outcomes: adoption, retention, deal impact. Shipping is not the finish line.

Customer engagement

  • Meet directly with enterprise customers and prospects to validate problems before you commit to solutions.
  • Represent the product in roadmap reviews, executive briefings, and technical deep dives with security teams.
  • Turn scattered feedback into a defensible point of view, not a wish list.

Cross-functional execution

  • Partner with engineering on requirements, architecture discussions, and delivery quality while balancing business priorities.
  • Work day to day with our Sales Architects on deal support, technical objections, and what they are hearing in the field.
  • Partner with Marketing, Customer Success, and Support so launches land and get adopted.
  • Work within Product / UX to ensure aligned prioritization and execution.
  • Surface risk early and drive it to resolution instead of reporting it.

Qualifications:

  • 5+ years in product management, with several of those years at a senior or lead level owning an
  • area rather than a queue of assigned features.
  • Endpoint experience. You have shipped agent-based software that runs on customer machines and you understand the nuances: deployment at scale, performance footprint, OS behavior, telemetry, upgrade and rollback, and what breaks in production.
  • B2B enterprise products sold to external customers, in a customer-facing capacity. Not internal tools or platform operations.
  • Technical aptitude to work with a highly technical engineering team. You can follow a design
  • discussion, read an architecture doc, ask the right questions, and push back credibly.
  • Engineering owns the solution; you must keep up with them and question when necessary.
  • A track record you can walk through in detail: what you owned, what you decided, what shipped,and how you it drove business impact.
  • Strong written and verbal communication with both engineers and executives.
  • Willingness to travel to customers, roughly 30 to 40%, often in concentrated stretches.

Preferred Skills:

  • Endpoint security or endpoint management background (EDR, EPP, anti-ransomware, systems management) at a vendor where the agent was the product.
  • Startup or high-growth environment experience.
  • Applied AI or ML in a shipped product.

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