Program Manager - Applied AI Enablement

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Principal Technical Program Management position at the Vice President level, which is part of the job family responsible for overseeing and leading the execution of multiple projects and/or programs, working closely with cross-functional teams to ensure alignment with business objectives. Includes program management and related project support roles.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on.

The Applied AI Program Manager will be a key member of the Applied AI Enablement team, responsible for driving strategic AI initiatives across Technology. This role blends technical program management with business enablement, supporting GenAI use case delivery, governance navigation, and cross-functional collaboration. The ideal candidate will have experience in enterprise-scale programs and technology with a passion for innovation and stakeholder engagement.

What you’ll do in the role:

Program Leadership & Delivery

• Provide transparent, executive-ready communications on program health, adoption progress, and measurable business outcomes to senior leadership
• Establish and oversee program structure, use case onboarding, and program reporting
• Partner with business units and technology teams to identify, evaluate and prioritize GenAI use cases based on business value, technical feasibility and risk considerations
• Define delivery plans, timelines, and milestones, track progress and dependencies manage program artifacts including backlog, roadmaps, and dashboards

Stakeholder Engagement & Communication

• Serve as the primary point of contact for delivery teams and business enablement leads
• Build and nurture internal communities of practice, fostering a culture of collaboration and continuous improvement
• Develop and maintain program reporting, KPIs, and dashboards for leadership readouts
• Communicate program strategy, risks, and progress to senior stakeholders

Risk & Process Management

• Identify risks and develop mitigation strategies with clear communication plan
• Apply Agile and waterfall methodologies to optimize delivery
• Navigate use cases through governance and compliance gates
• Drive process improvements and remove roadblocks across teams

What you’ll bring to the role:

• 10+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Proven track record in leading agile teams and delivering enterprise solutions.
• Strong communication, leadership, and problem-solving skills
• Proficient in Jira workflow management and dashboard reporting

Desired Skills

• Experience in Financial Services, Technology and AI
• Visionary thinking with the ability to align AI initiatives to strategic business goals.
• Strong decision-making skills, especially in ambiguous and rapidly evolving environments
• Ability to inspire and motivate cross-functional teams toward shared objectives
• Exceptional communication and storytelling skills to influence senior stakeholders
• Commitment to fostering a culture of innovation, collaboration, and continuous improvement
• Proven ability to lead with empathy, authenticity, and integrity

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thin…