RCM Senior AI and Automation Systems Analyst

Join the Team Modernizing Medicine At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This “for doctors, by doctors” philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence When You Join ModMed, You’re Joining An Award-winning Team Recognized For Innovation And Employee Satisfaction. From Our Global Headquarters In Boca Raton Florida, And Extensive Employee Base In Hyderabad India, We Are a Team Of 4,500+ Passionate Problem-solvers On a Mission To Increase Medical Practice Success And Improve Patient Outcomes

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us? Job Description Summary:

• bold*Role Title: Senior RCM AI & Automation Systems Analyst
• bold*Location: Hyderabad
• bold*Department: Business Systems & Process Improvement
• bold*Reports To: Manager, Business Systems & Process Improvement

About ModMed At ModMed, we are on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and improves patient outcomes.

We live our core values every day: Create customer delight. Save time. Innovate boldly, then make things happen. Align passion with purpose. Think big. Have fun. Do good. If you are ready to bring your passion to a collaborative, high-impact environment, we’d love to have you on our team.

Position Summary As a Senior RCM AI & Automation Systems Analyst, you will sit at the intersection of business needs and cutting-edge technology. You will solve complex business challenges by architecting and delivering intelligent, scalable Revenue Cycle Management (RCM) and AI-driven automation solutions. Acting as a tech lead and solution architect, you will collaborate across global teams to design end-to-end workflows, drive Agile development cycles, oversee quality assurance, and champion scalable CI/CD pipelines.

What You’ll Do (Responsibilities)

• Innovate & Architect Solutions: Partner with business stakeholders to analyze RCM challenges, design comprehensive end-to-end solutions, and craft detailed technical workflow diagrams that optimize scale, system reliability, and business impact.
• Drive Agile Delivery: Translate complex requirements into Agile Epics and User Stories. Lead sprint refinement, track capacity/velocity, and guide cross-functional dev teams through the software development lifecycle.
• Demonstrate Tangible ROI: Produce ROI metrics and automation demand analysis by measuring time savings against development effort to validate solution impact.
• Manage Code & CI/CD Pipelines: Oversee GitHub code repositories, sandboxes, and CI/CD processes to ensure seamless, reliable project deployments.
• Quality Assurance & Support: Build robust test plans, manage quality testing cycles, resolve system bugs, and oversee the execution and effectiveness of production support processes.
• Mentor & Empower: Mentoring Business Analysts and onboarding developers by sharing subject matter expertise on internal systems, existing solutions, and development protocols.

What You’ll Need (Qualifications) Minimum Requirements:

• Education: Bachelor’s degree in Computer Science or a related technical field.
• RCM & Requirements Experience: 2+ years of hands-on experience gathering business requirements, creating epics/user stories, and building functional workflow diagrams tailored to RCM processes.
• Testing & Production Support: 2+ years of experience overseeing QA/production support, plus 1+ year executing testing plans and bug resolution workflows.
• Technical Skills: Proficiency with UiPath (Orchestrator, Dispatcher, Performer) along with VB.NET and C# coding best practices.

Preferred Qualifications:

• Experience wo…