Senior Software Engineer, SaaS Control Plane IRC302106

Description GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most

forward-thinking companies. We promise a people-first culture of caring, flexibility, and personal and professional growth.

GlobalLogic, a Hitachi Group Company and trusted digital engineering partner, promises a people-first culture of caring,

flexibility, and growth. GlobalLogic invites passionate problem solvers to join us in engineering impact through intelligent

products, platforms, and services.

GlobalLogic is the digital engineering company that promises a people-first culture of professional and personal growth. We seek

passionate problem solvers who are energized by meaningful challenges. Using the power of design and complex software

engineering, we create a better future for people and the planet.

Our customer is a global pioneer in media technology, delivering industry-leading video and audio editing solutions to premier entertainment brands and major hollywood studios. Recognized with accolades ranging from Oscars and Grammys to NAB’s Product of the Year, they continue to set the standard for digital media innovation.

For over 15 years, the strategic partnership with GlobalLogic has been instrumental for our customer in driving product development across their core platforms in audiovideo editing and media workflow management. Our customer is expanding its collaboration with GlobalLogic to engineer next-generation, cloud-based, and AI-augmented media lifecycle management solutions. This effort is supported by a growing team of specialized engineering talent in India dedicated to accelerating cloud and AI roadmap.

Requirements We are looking for a talented CloudPython Developer to be a member of the Media Products development team, which creates and maintains several products in our Media product portfolio on audiovideo editing, media workflow management areas.

You should have

– 8+ years building backend services for cloud-based SaaS products.

– Solid AWS fundamentals: IAM, ECS/EKS, RDS/Aurora, SQS/SNS, Secrets Manager, and CloudWatch.

– Experience with multi-tenant systems and the patterns that keep tenants isolated and operations manageable.

– Comfort working in Python or Go (or both) and writing well-tested service code.

– Familiarity with async/event-driven patterns and why they matter in a distributed control plane.

– A habits of writing things down — ADRs, runbooks, API contracts.

Nice to have: Kubernetes operator patterns, ArgoCD or similar GitOps tooling, Temporal or Step Functions for workflow orchestration, or experience onboarding enterprise customers with SSO and SCIM.

Job responsibilities

Software Engineer, SaaS Control Plane

We’re building the control plane that manages every tenant, user, and resource across our SaaS platform. You’ll work on the core services that handle customer onboarding, principal lifecycle, entitlements, and the operational workflows that keep the platform running reliably at scale.

What you’ll do

– Build and maintain control plane services: tenant provisioning, principal management (users, service accounts, API keys), and entitlement/subscription enforcement.

– Own the onboarding flow end to end — from account creation and identity setup through resource provisioning and first-use readiness.

– Design APIs and async workflows that coordinate across services reliably, handling failure and retries gracefully.

– Instrument services for observability: structured logging, metrics, and distributed tracing so on-call is tractable.

– Partner with the auth, database, and platform teams to deliver features that are consistent and secure across the full stack.

– Contribute to operational health: runbooks, alerts, and iterative improvements to reduce toil.

What we offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance…