Executive Assistant

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you’ll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Executive Assistant provides high-quality administrative and operational support to senior leadership, enabling effectiveness, prioritisation, and decision-making.

In addition to core executive support responsibilities, this role applies strong organisational, analytical, and problem-solving skills to improve ways of working, support business priorities, and enhance team effectiveness.

The role requires sound judgement, proactive thinking, and the ability to operate in a fast-paced environment while managing multiple priorities.

What we expect of you, day to day

1. Strategic Diary & Priority Management

• Establish and maintain a sustainable daily, weekly, and monthly operating rhythm aligned to business priorities
• Proactively manage complex calendars, using judgement to resolve conflicts and ensure focus on high-value activity
• Maintain a forward-looking view of commitments, anticipating changes and adjusting accordingly
• Ensure your leaders time is optimally allocated, identifying and addressing inefficiencies where possible
• Drive effective scheduling of key stakeholder and team engagements

2. Business & Operational Support

• Act as a key liaison and first point of contact, building effective relationships across internal and external stakeholders
• Coordinate and support business-as-usual activities, ensuring smooth execution and alignment
• Own and continuously improve core team processes (e.g. onboarding, team cadence, communications, all hands)
• Partner with cross-functional teams (e.g. Facilities, Finance, People team) to manage operational requirements and resolve issues proactively
• Support management of the office environment, including workspace coordination, employee engagement activities and day-to-day operational needs

3. Analysis & Insight Support

• Conduct desk research and synthesise information into clear, concise summaries to support leadership decision-making
• Review and interpret information (e.g. meeting cadence, stakeholder engagement, workflow patterns) to identify opportunities for improvement
• Support the creation of presentations, updates, and materials by structuring information in a clear and actionable way
• Apply judgement to prioritise information and highlight key insights or risk
• Leverage digital and AI-enabled tools to synthesise information, streamline workflows, and improve the quality, speed, and efficiency of outputs

4. Project & Initiative Support

• Support the delivery of team initiatives and projects, helping to track progress, timelines, and actions
• Coordinate inputs across stakeholders and ensure deliverables are progressed in a timely manner
• Identify potential risks or blockers and escalate appropriately
• Contribute to improving ways of working through structured support and follow-through

5. Communication & Information Management

• Manage and prioritise incoming communications, ensuring timely and appropriate responses or escalation
• Support drafting of emails, briefings, and updates where required
• Track key actions and follow-ups to ensure execution and accountability
• Maintain and manage distribution lists and support effective team communications

6. Travel, Expenses & Logistics

• Manage complex travel arrangements with a high level of accuracy and forward planning
• Process and track expenses on behalf of leaders in line with policy requirements
• Ensure seamless coordination of logistics to support business needs

7. Team & Culture Support

• Facilitate onboarding for new team members, ensuring a smooth and consistent experience
• Support team engagement activities and initiatives that contribute to a positive team culture
• Coordinate team events and activities aligned to business priorities

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

**Qual…