Principal Product Engineer — Network Intelligence & Security

Loaction

New York, NY

Job Type

Full-time

Experience 8 - 12

Remote work policy

On-site, Hybrid, Remote

Visa sponsorship

No

Preferred Time Zone ET

Eino is building a connectivity intelligence platform for complex enterprise environments spanning Wi-Fi, private cellular, DAS, internet, and IoT.

Our platform creates a site-level digital twin of enterprise connectivity, continuously monitors network performance, and helps customers understand not only that something is wrong, but why it is happening and what they should do next.

We are looking for a hands-on product and engineering leader who understands the real pain of operating enterprise networks and can turn that understanding directly into product capabilities.

This is not a traditional product management role. It is also not a traditional network engineering role.

You will speak with customers, investigate difficult network problems, prototype solutions, write production-quality code, submit pull requests, and work closely with our engineering team to ship features. You may use tools such as Claude, Codex, or other AI-assisted development environments, but you will be responsible for understanding, testing, and owning the code you contribute.

A typical day might include diagnosing a customer’s Wi-Fi or WAN issue in the morning, designing a new root-cause-analysis workflow with the team, and submitting a working prototype or pull request in the afternoon.

What you will do

• Work directly with enterprise customers, network operators, and internal teams to understand connectivity and operational pain points.
• Investigate complex problems across Wi-Fi, WAN, internet, private cellular, DAS, IoT, and application connectivity.
• Translate customer problems into scalable product capabilities rather than one-off fixes.
• Design and build features for network monitoring, management, autonomous root-cause analysis, and future network-security products.
• Prototype rapidly and contribute directly to the product through code, pull requests, tests, APIs, queries, data models, and user-interface improvements.
• Use AI-assisted development tools to accelerate delivery while maintaining strong engineering judgment and code quality.
• Work with network telemetry such as flow data, device metrics, events, logs, configuration data, packet-derived insights, and application-performance signals.
• Improve how the product explains network problems to operators, IT leaders, and non-technical stakeholders.
• Help define product architecture, technical priorities, and the longer-term product roadmap.
• Establish repeatable approaches for turning field observations into shipped improvements.
• Collaborate closely with engineering while remaining independently capable of building and validating solutions.
• Help shape the culture and operating model of an early-stage product organization.

What we are looking for

You have personally operated, designed, automated, supported, or troubleshot production networks. You understand that a customer report such as “the Wi-Fi is bad” may involve RF conditions, authentication, DHCP, DNS, routing, WAN performance, application behavior, device issues, or several interacting systems.

You are also a builder. You do not stop after writing a requirements document or recommending what engineering should create.

Strong Candidates Will Have Many Of The Following

• Deep experience with enterprise networking, network operations, network observability, network automation, or network reliability.
• Strong understanding of networking fundamentals, including TCP/IP, routing, switching, DNS, DHCP, NAT, firewalls, VPNs, and network-performance analysis.
• Experience with enterprise Wi-Fi and the operational challenges of distributed physical sites.
• The ability to write, review, debug, test, and maintain software using languages such as Python, Go, TypeScript, or JavaScript.
• Experience working with APIs, telemetry pipelines, time-series data, event-driven systems, or observability platforms.
• A track record of building tools, integrations, automations, dashboards, diagnostic workflows, or production software used by real customers or operators.
• Experience speaking directly with customers and converting loosely defined complaints into clear technical and product problems.
• Strong product judgment and the ability to distinguish a b…