Cloud Infrastructure Service Delivery Manager with AWS Infrastructure Support(Remote)

Role description

Job Role: Service Delivery Manager with AWS Infrastructure Support

Job Location: Remote

Experience 10 years in IT Infrastructure Services with at least 5 years managing AWS Cloud Operations and Managed Services engagements.

The role focuses on programme governance service delivery excellence customer management and cloud operations leadership.

Key Responsibilities

Own end to end delivery of AWS Infrastructure Managed Services.

Manage SLAs KPIs service reporting governance reviews and customer escalations.

Lead Incident Problem Change and Major Incident Management processes.

Oversee AWS Infrastructure Operations including EC2 VPC IAM RDS EKSECS CloudWatch S3 Backup and Security services.

Drive automation cloud optimisation FinOps and continuous service improvement initiatives.

Manage customer relationships delivery teams budgets risks and contractual commitments.

Ensure security compliance and audit readiness across AWS environments

Required Technical Skills

AWS Cloud Operations Infrastructure Support.

AWS Networking Security Backup DR.

Linux Windows Administration.

ITIL Service Management.

ServiceNow.

Cloud Cost Optimisation FinOps.

Automation Terraform CloudFormation Ansible.

Stakeholder Vendor Management.

Key Certifications

AWS Certified Solutions Architect Professional.

AWS Certified SysOps Administrator Associate.

ITIL Foundation v4.

Preferred

AWS Certified Security Specialty.

AWS Certified Advanced Networking Specialty.

PMP Project Management Professional

or

PRINCE 2 Practitioner

Skills

Mandatory Skills : AWS Cloud Architecture
Good to Have Skills : AWS Automation Services, AWS CloudFormation

Other details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual’s skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits
Compensation range: $130,000.00 to $145,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes f…