IT Systems & AI Adoption Manager

Position Summary

We are is seeking an IT Systems & AI Adoption Manager to own the company’s technology systems end-to-end driving tool adoption, training employees, and maintaining reliable performance across every department. This role acts as the single point of accountability for ensuring systems run smoothly and is responsible for leading company-wide AI integration.

Key Responsibilities

• AI Strategy & Adoption: Identify high-impact AI use cases across departments (HR, Finance, Compliance, Cultivation, Sales, Operations), evaluate and roll out tools securely, establish responsible usage guidelines, and lead company-wide training.
• Company-Wide Systems Ownership: Administer core systems including seed-to-sale/compliance tracking, ERP, QuickBooks, HRIS, and office productivity tools. Manage software vendor relationships, licensing, and system updates.
• Training & User Education: Design and deliver onboarding/ongoing tech training, build accessible self-service documentation, and act as a change manager when introducing new software.
• Systems Maintenance & Technical Support: Provide day-to-day technical support, monitor system uptime and data integrity, manage user access and basic security practices, and escalate complex issues to outside IT contractors.
• Cross-Functional & Compliance Coordination: Work with department heads to meet system needs, ensure compliance with New Jersey Cannabis Regulatory Commission (CRC) data tracking, and report progress to executive leadership.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or equivalent practical experience.
• Experience: 4+ years in an IT systems or administration role supporting multiple business departments.
• AI Expertise: Hands-on experience with AI tools/platforms (e.g., generative AI, workflow automation) and a track record of driving practical workplace adoption.
• Technical Breadth: Comfortable supporting a broad suite of business systems (ERP, HRIS, accounting, productivity) rather than a single specialized tool.
• Communication Skills: Demonstrated ability to teach non-technical staff and explain technical concepts clearly.
• Preferred: Background in cannabis (METRC, BioTrack), CPG, or regulated manufacturing; formal IT certifications (CompTIA, Microsoft)

Pay: $115,000.00 - $135,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person