Cybersecurity OT & Network Operations Engineer

Internal Job Description

Role Overview and Key Responsibilities

The Cybersecurity OT & Network Operations Engineer is responsible for monitoring and maintaining the networking environment used in Opella. These include Manufacturing and Supply Operational Technology (OT) environments as well as Informational Technology network environments and all levels where the two intersect. This role ensures our systems can maintain a 24/7/365 working environment I our manufacturing facilities.

Key Responsibilities

• Monitoring and maintaining network architecture and network support applications used in Opella Globally.
• Respond to requests for service from end users meeting all agreed upon Service level agreements.
• Respond to incidents, problems and outages with a sense of urgency and engage necessary team members to resolve the situation.
• Validating and deploying changes developed by architecture teams.
• Collaborate with cross-functional teams to ensure networking requirements are incorporated into operational projects and processes.
• Maintain a mindset of continuous improvement by assessing new technologies and recommend improvements to existing technologies that can provide value to Opella.
• Provide exceptional support for incident response and recovery in the event of OT security breaches.
• Engage with relevant teams to develop and maintain all documentation for lifecycle management of networking assets, from installation through decommissioning. This will include installation qualifications, patch management, budgeting for maintenance as well as replacement when asset is close to being out of support.
• Communicate effectively with organization during incidents and outages. This also includes communicating obsolescence of equipment and working with architecture teams to plan replacement with the business.
• Provide Accurate, legible, contemporaneous, Original and accurate documentation performed for support and operations activities.
• Maintain a challenger mindset in yourself and with your coworkers to pursue the correct way to resolve problems, not the easy way, while also preferring radically simple solutions to overly complex solutions that provide the same outcome or value.

Qualifications

• Bachelor’s degree in computer science, Engineering, or related field; advanced degree preferred.
• Overall 10+ years of experience with 7+ years of experience in networking and /or cybersecurity, with a focus on networking and firewalls.
• Experience with SD-WAN technology
• Understanding of industrial networking and SCADA architectures along with OT security frameworks like PURDUE model.
• Relevant certifications (e.g., CCNA, CCNP, CCIE, Network+, Security+, HPE Aruba certifications, Azure, AWS, etc.).
• Experience with Github and SAP systems will be an added advantage.
• Excellent analytical, communication, and problem-solving skills.

The ideal candidate should demonstrate a proactive approach to ensuring we meet our 24/7/365 environment for Opella.

Continuous improvement mindset should be practiced not only for ways of working, but for the candidate’s personal development as well.