Dialogflow,chatbot Developer,Conversational AI,python,IVR
- Source: Naukri
- Apexon
- On-site
- Bengaluru
- Full-Time
- Mid level
Job Description
Roles and Responsibilities :
- Design, develop, test, and deploy IVR (Interactive Voice Response) systems using Dialogflow.
- Collaborate with cross-functional teams to integrate chatbots into existing customer service platforms.
- Develop custom integrations between IVR systems and CRM software for seamless data exchange.
- Troubleshoot issues related to IVR system performance, functionality, and user experience.
Job Requirements :
- 6-8 years of experience in developing IVR solutions using Dialogflow or similar technologies.
- Strong understanding of chatbot development principles and best practices.
- Experience working with CRM software integration for data synchronization purposes.
- Proficiency in troubleshooting complex technical issues related to IVR systems.
Skills
- Dialogflow
- google-dialogflow
- Python
- interactive
- aws-data-exchange
