Executive Assistant

Summary: We are seeking an Executive Assistant to perform various office duties

Job Title: Executive Assistant

Location: New York, NY 10014

Target Work Schedule: Monday to Friday 9:00AM-5:00PM

Target Duration/End Date: June 2027

Description of Roles and Responsibilities:

· Provide dependable operational coverage for Campus Resources (CR) by executing routine Human Resources transactions, managing intake and reporting operational workflows

· Key Responsibilities (70–80% Operations / 20–30% Coordination)

· Case & Intake Management

· Manage shared inboxes and action/ticket queues; triage, route, and resolve standard cases within defined SLAs

· Provide first-level response to routine HR questions (HEO, ECP, and Classified) from campus HR teams

· Job Posting Audit Support: Review active job postings to identify compliance or quality issues; coordinate revisions with campus partners or escalate systemic concerns to leadership

· Track trends to inform analysis and targeted campus training needs

· Background Verification Support: Respond to basic inquiries related to background verification processes, in alignment with established protocols

· Content & Site Maintenance: Maintain and update designated SharePoint sites to ensure accuracy, version control, and accessibility of HR operational materials

· Maintain operational SOPs, templates, and quick reference guides; coordinate updates as processes evolve approaching cutover

· Provide additional operational coverage during UAT, cutover, while SMEs focus on project tasks

Mandatory/Minimum Qualification, Skills, Experience Requirements:

Associate or Bachelor’s degree preferred. And at least three years of relevant experience

Qualification, Skills, Experience Requirements:

· 4-6 years in HR higher ed operations, shared services, or higher education administration

· Proficiency with HRIS or enterprise systems; strong Excel/Google Sheets skills

· Proven accuracy and attention to detail; ability to follow established procedures

· Customer service orientation; clear written and verbal communication

· Ability to manage multiple priorities in a fast-paced environment

· Workday experience (reports, business processes, training support)

· Standard schedule with occasional peak period overtime (UAT, cutover).

· Must have good time management skills

· Able to catch errors/inconsistent/ incomplete work, proofread work

· Able to manage a large volume of electronic files without commingling files

· Must be able to work quickly and accurately

· Able to follow office policy and procedure

· Analytic and critical thinking skills

· Able to rename PDF files, drag and drop files in folders, copy and paste files into folders, create folders, edit template emails, double checks work, ask questions when clarification is needed

· Must be proficient in Microsoft 365, Microsoft Word, Microsoft Excel, and Microsoft Outlook

· Using Zoom, Microsoft Teams, WebEx and other platforms for providing virtual services

(Resume must stand alone in demonstrating qualifications and experience)

Other Notes:

1. Resume must stand alone in demonstrating qualifications and experience

2. Please take a moment to review the job details, including qualification requirements, location, duration, and pay rate, before you apply

3. Please complete the screening questions for your application or include a cover letter with more information for us and the hiring team to consider

4. We encourage you to complete the Skills Tests to demonstrate your skills

5. Where required, consider submitting proof of licensure with your application

6. Where applicable, consider including samples or examples of your work that demonstrate your capabilities with your application

7. Where relevant, please include your LinkedIn page, at least 3 professional references, a copy of your diploma or other proof of licensure/professional certifications, and your USC / GC / H4 / H1B. We do not accept C2C applicants without this information

8. Your application must have your full legal name and current contact information

9. There may be cases where the hiring team requires two or more professional references with application

10. We partner with companies to offer and deliver projects and solutions to our clients Some positions may be hired through our partners

(Ref#:216135714)

Why work with us:

At Donia, we foster a culture of growth. We recognize that everyone…