Staff Software Engineer - Adaptive Telemetry, Databases | Canada | Remote

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Staff Backend Engineer - Adaptive Telemetry, Databases This is a remote position. We are looking for candidates in the Canadian time zones. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.

The Databases department owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. We offer our databases as a Cloud service supporting Grafana Cloud.

Adaptive Telemetry Group The Adaptive Telemetry group, part of the Databases department, has the mission of ensuring that all telemetry stored in our databases is worthy of attention. Under that mission, the group is responsible for the development of Adaptive Metrics, Adaptive Logs, Adaptive Traces and Adaptive Profiles.

Our Adaptive Telemetry solutions give users the ability to control and optimize their telemetry data. These solutions ensure that data storage is optimized based on individual usage patterns, so only the most valuable data is retained.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.

What Will You Be Doing

• Drive technical strategy and roadmap. Proactively define the architectural vision, prioritize work that unlocks major product or platform improvements, and influence product and engineering decisions.
• Lead end-to-end delivery of large, cross-functional projects. Own planning, design, execution, rollout and long-term operation of large initiatives.
• Own architecture, reliability, performance and cost for critical systems. Make pragmatic architecture choices that balance scalability, availability, latency and cost while ensuring systems remain maintainable and evolvable.
• Define SLOs/SLIs and lead incident response. Establish measurable reliability targets, run high-severity incident response, lead blameless post-mortems, and drive systemic fixes and automation to prevent recurrence.
• Improve observability, automation and operational readiness. Champion telemetry, alerting, runbooks, capacity planning and automation efforts that reduce toil, speed debugging and lower MTTR.
• Align stakeholders and remove blockers. Coordinate across Product, Design and other teams to align priorities, negotiate tradeoffs, and unblock delivery for large initiatives.
• Mentor and grow engineering talent. Coach senior and mid-level engineers, lead design reviews, raise engineering standards, and help teammates make sound technical tradeoffs.
• Represent engineering internally and externally. Communicate technical strategy clearly to non-engineering stakeholders and represent the team in cross-team p…