Lead Software Engineer

Job Summary

The Data Solutions Technician is responsible for working with our Sales and support teams to provide the highest quality products and services to our internal and external customers. Primary responsibility is timely and accurate delivery of statistical models, count/list fulfillments and accurate billing. You will support both online and offline marketing campaigns. Supplies delivery information to customers, service bureaus, and other internal partners. Good in decision making, problem solving and attention to detail.

Responsibilities

• Execute count / order parameters to client/sales specifications via proprietary systems
• Quality control of all projects using prescribed verification processes
• Meet and maintain departmental quality key performance indicators
• Finance Administration / Internal Billing Support and SOX Compliance
• Timely execution of deliverables meeting/exceeding defined deadlines
• Attain proficiency thresholds within required interval
• Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
• Participating in training sessions as scheduled to supplement required technical knowledge
• Manage and prioritize assigned workload
• Applies and maintains privacy and data security standards appropriately
• Work on process improvement

Qualifications

• Bachelor Degree preferred
• Computer Skills: Demonstrated comfort and proficiency working in Windows, GUI, and Command Line interfaces such as Unix (as applicable)
• 1-3 year previous experience
• Preferred Bangalore based resources willing to work in Hybrid model @ Office Premises
• Work Timings: 1PM - 10 PM or 6 PM to 3 AM (Variable Shift with cab facility)
• Experience with business process-oriented operations is preferred
• Ability to learn and become proficient with new tools is a must (training will be provided)
• Customer focused - similar customer services experience
• High attention to detail
• Ability to work in a fast-paced environment with changing priorities
• Ability to manage multiple tasks at any given time
• Proven ability to work independently and as part of a team
• Ability to learn and apply knowledge quickly in an ever-changing environment
• Flexible and adaptable in managing priorities in a fast-paced environment
• Demonstrate ability to communicate at a high level (written and verbal) in the English language
• Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management, and effective communication

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