Strategy and Operations, Client AI Transformation, Senior Associate | Housing

Location

New York City

Employment Type

Full time

Location Type

On-site

Department

Strategy and Operations

About EliseAI

At EliseAI, we’re improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.

By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

• Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About the Role

As part of our Strategy & Operations, Client AI Transformation team, you’ll work with our largest and most strategic customers to fundamentally rethink how their businesses operate in an AI-first world.

This is not a traditional consulting role. You won’t deliver recommendations and move on. You’ll work directly with senior client executives to identify where AI can transform their operations, design the path to get there, and drive the work from strategy through execution. The ambition is bigger than improving individual workflows—we want to help redefine how the property management industry operates.

You’ll sit within the Chief Strategy Officer’s organization and run high-impact client engagements while also owning strategic initiatives that shape EliseAI’s broader transformation strategy. You’ll have significant autonomy to identify opportunities, develop new ideas and capabilities, and build them from the ground up.

Who You Are

• A strategic operator with strong business and operational judgment
• A clear owner who steps in, sets direction, and drives decisions
• Execution oriented and able to handle decision making on the fly
• Comfortable leading through ambiguity and moving at speed
• Motivated by scale, impact, and building a generational AI business

What You’ll Do

• Lead AI transformation engagements with our most strategic customers, working with senior executives to understand how their organizations operate today and define what an AI-native operating model could look like
• Build transformation roadmaps from ambitious goals, such as helping a client determine how to reach 70% automation of onsite work and defining the technology, process, organizational, and change-management initiatives required to get there
• Turn strategy into execution, owning engagements end-to-end—from diagnosing problems and developing the strategy to launching initiatives, measuring results, and ensuring change actually happens
• Build new transformation capabilities and consulting practices, including approaches to SOP redesign, change management, operating model transformation, automation, and AI adoption that can be deployed across our customer base
• Execute strategic initiatives from the CSO office, tackling high-priority opportunities that can shape EliseAI’s growth, product strategy, and impact on the industry
• Invent and launch new ideas, identifying opportunities beyond the existing roadmap and taking them from a blank sheet of paper through implementation
• Create programs that accelerate industry transformation, developing initiatives, playbooks, and programs that help customers adopt AI faster and establish new ways of operating at scale

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

• 3–4 years of experience in management consulting or founder / operator roles at high-growth startups
• Strong analytical skills with the ability to make data-driven strategi…