Network Operations Analyst
- Source: Naukri
- Tata Consultancy Services
- On-site
- Chennai
- Full-Time
- Mid level
Job Description
Greetings from TCS!!!
Join us and be part of TCS’s AI Cloud transformation journey!
About the Unit:
TCS Cloud is accelerating the shift to an AI-powered, cloud-first future. As a strategic transformation partner to the world’s leading enterprises, it is helping businesses reimagine their core, modernise platforms, unlock data-driven intelligence, and scale innovation through cloud, AI, cybersecurity, automation, and digital engineering. By combining deep industry expertise with cutting-edge technologies, TCS Cloud is enabling the rise of agile, resilient, and intelligent enterprises built to thrive in a rapidly evolving digital world.
Job Title: Network Operations Analyst
Job Location : Hyderabad/ Chennai
Experience required : 5-8 years
Job Description:
- Provide L2 support for network incidents, service requests, and operational issues.
- Monitor network infrastructure and respond to alerts proactively.
- Troubleshoot routing, switching, wireless, and WAN connectivity issues.
- Perform root cause analysis (RCA) and implement corrective actions.
- Escalate complex issues to L3 engineering teams when required.
- Ensure adherence to operational SLAs and OLAs.
- Network Administration
- Configure and maintain routers, switches, wireless access points, and controllers.
- Support VLAN provisioning, trunking, port management, and network segmentation.
- Manage IP addressing, DNS, DHCP, and NTP services.
- Perform firmware and software upgrades on network devices.
- Maintain network inventories and documentation
Research Study: Cloud strategy and transformation- https://www.tcs.com/what-we-do/services/consulting/cloud-strategy-transformation
