Senior Specialist, Network Monitoring Engineer

Job Description

The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world’s greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

Responsible and accountable for 1 or more network monitoring tools in the environment. Technical architect role in developing and refining overall monitoring strategy and architecture as well as their roadmaps. Technical Leadership in performing planning, deployment, and optimization of enterprise level network monitoring environment. A team player by collaborating with other network professionals from other network product team to develop and implement new ideas into tangible solutions. Ownership in managing and maintaining multiple monitoring tools, ensuring they meet our operational needs. Providing technical leadership for day-to-day operational management of Network monitoring tools: Responsible for accurate inventory of monitored devices, making sure all monitoring parameters are adhering to corporate monitoring catalogues and accommodating exception requests wherever applicable. Problem-solver by troubleshooting complex network monitoring problems and providing remediation plans as well as permanent resolutions. Automation Advocate in streamlining operations by automating repetitive tasks, increasing efficiency across the board.

What We’re Looking For: 

Primary: NetBrain is a mandatory

• Monitoring Tools Expertise: Typically required more than 10 years of experience as a network monitoring engineer managing monitoring tools such as LogicMonitor, NetBrain, ThousandEyes, BigPanda, Dynatrace and/or various types of logging solutions (Amongst all name of tools mentioned, good years of experience with Netbrain product would be advantageous)

• Networking Proficiency: Strong networking knowledge at the CCNP level (certification would be advantageous but not mandatory)

• Project Experience: Proven track record of working on complex projects

• Technology Savvy: Broad understanding of various networking technologies and their orchestration

• Possess superior interpersonal and communication skills, writing clear and concise proposals and presentations and interfacing with peer, management, stakeholders, and executives

• Ability to create clear and concise presentations for management, stakeholders and executives

• Ability to coordinate work tasks with others for timely completion and to avoid potential setbacks

• Ability to articulate complex and technical ideas accurately and clearly

• Ability to adapt current work processes to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation

• Service Management Insight: Solid understanding of service management principles and ITIL practices

• Global Perspective: Experience working in an international environment

Qualification and Experience:

• Bachelor’s degree from an accredited educational institution or equivalent corporate working experience

• Familiarity with key components and best pract…