Software Engineer (Support)- RIS
- Source: Naukri
- Verint Systems
- Hybrid
- Bengaluru
- Full-Time
- Mid level
Job Description
Dear Candidates,
We are hiring!
Role: Software Support Engineer - RIS Operations
Experience: 3 Years - 7 Years
Location: Bangalore
Work Location: Banaswadi (ITC Green Centre)
Employment Type: Fulltime
Interested candidates can share their updated resumes at [email protected]
Verint System: We are a US based Product Company
Key Skills
Application Support, Production Support, Technical Support, Product Support, Linux, SQL, PostgreSQL, REST API, Java, AWS, Cloud Support, Incident Management, RCA, ServiceNow, Jira, Troubleshooting, Log Analysis, Monitoring Tools, Datadog, Kubernetes, Docker.
Job Description
We are hiring a Software Support Engineer to provide operational and technical support for cloud-based enterprise products. The role involves production support, monitoring, incident management, root cause analysis, troubleshooting application issues, and collaborating with global engineering teams.
The ideal candidate should have strong experience in Linux, SQL, REST APIs, cloud technologies, ticketing tools, and production support environments.
Desired Candidate Profile
- 2+ years of experience in Application/Production Support
- 2+ years of experience in Backend
- Hands-on experience with Linux and SQL
- Understanding of cloud platforms (AWS preferred)
- Experience with incident management and RCA
- Strong customer-facing communication skills
Best Regards,
Anjali Pal
Senior Analyst - Talent Acquisition
Verint. The CX Automation Company
Skills
- amazon-web-services
