Application Developer - AWS Cloud FullStack

Role & Responsibilities:

We are hiring an experienced AWS Cloud Full Stack Developer / Amazon Connect Developer with strong hands-on expertise in Amazon Connect, Java/J2EE or Node.js, AWS services, and REST API integration.

The ideal candidate will be responsible for designing, developing, integrating, and supporting scalable cloud-based contact center solutions.

Key Responsibilities

• Design, develop, integrate, and support Amazon Connect-based contact center solutions.
• Develop scalable backend applications using Java/J2EE, Spring Boot, or Node.js.
• Build and integrate cloud solutions using AWS Lambda, API Gateway, Amazon S3, IAM, CloudWatch, DynamoDB, SNS, and SQS.
• Configure and customize Amazon Connect Contact Flows, IVR workflows, and contact center integrations.
• Integrate Amazon Connect with enterprise applications and third-party platforms using REST APIs and web services.
• Develop and maintain serverless and cloud-native applications on AWS.
• Troubleshoot and resolve issues related to Amazon Connect, APIs, Lambda functions, and application integrations.
• Implement secure API integrations using appropriate authentication and authorization mechanisms.
• Participate across the complete SDLC, including requirement analysis, solution design, development, testing, deployment, and production support.
• Ensure applications are scalable, secure, highly available, and optimized for performance.
• Perform debugging, root-cause analysis, defect resolution, and production issue management.
• Collaborate with business stakeholders, cloud teams, application developers, and contact center teams.
• Follow Agile/Scrum practices and maintain clear technical documentation.

Preferred Candidate Profile

• 5+ years of overall IT/Application Development experience.
• Minimum 4+ years of relevant experience in cloud/application development.
• Strong hands-on experience with Amazon Connect Mandatory.
• Strong development experience in Java/J2EE and/or Node.js.
• Hands-on expertise with AWS Lambda, API Gateway, Amazon S3, IAM, CloudWatch, and related AWS services.
• Strong experience in developing and consuming REST APIs / RESTful Web Services.
• Experience with Amazon Connect Contact Flows, IVR, CTI, or cloud contact center integration is highly preferred.
• Good understanding of Microservices, Serverless Architecture, Cloud Application Development, and API Integration.
• Experience with databases such as DynamoDB, PostgreSQL, MySQL, SQL, or NoSQL databases will be an advantage.
• Knowledge of Git, CI/CD, Jenkins, Docker, Maven/Gradle, Agile, and Scrum is desirable.
• Strong analytical, debugging, problem-solving, communication, and stakeholder-management skills.
• Candidates based in or willing to relocate to Bangalore, Hyderabad, or Pune are preferred.

Mandatory Skills:

**Amazon Connect Java/J2EE or Node.js AWS Lambda API Gateway Amazon S3 REST APIs AWS Cloud Development**

Job Details

Experience: 5+ Years
Relevant Experience: 4+ Years
Employment Type: Full Time, Permanent
Work Mode: Hybrid
Location: Bangalore / Hyderabad / Pune

Amazon Connect experience is mandatory. Candidates without relevant hands-on Amazon Connect exposure may not be considered.