Executive Assistant, Global Markets-1

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing:

The Executive Assistant will provide administrative support to key senior members of the US Corporate Banking Team in New York. This individual will possess excellent organizational, communication and presentation skills with the ability to interact directly with Senior Executives and high-level clients.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed:

Administrative support:

• Organize the Managing Directors using independent judgment, discretion and diplomacy, and make day-to-day administrative and operational decisions on his/her behalf
• Coordinate and prioritize the daily activities, identifying potential problems and shifting priorities
• Project a professional image to visitors and CIBC personnel by providing prompt courteous information and assistance
• Greet scheduled visitors and direct/escort them, as appropriate
• Answer department telephone calls in a professional manner and provide information and/or redirect the caller appropriately
• Coordinate schedules, meetings, conference calls and appointments, and manage heavy travel schedules and reservations (air, hotel, ground transportation)
• Participate in department event planning including: catering for large department events, confirmation of attendee list, choosing a vendor, recommend food options, complete orders, arrange for delivery all within budget
• Manages equipment and office supplies, including: Service Now requests for all employees, equipment repairs, stationery orders, business cards, facilities issues, etc
• Maintain tracking of all expenses and invoices
• Compose routine correspondence, and prepare/route incoming and outgoing correspondence, including e-mail
• Liaise with assistants from multiple teams across the firm
• Assist with any ad hoc projects

Technology/equipment support (set up, maintenance and repairs):

• Provide daily technology support and maintenance of printers, scanners, photo copiers, telephones, mobile devices and computers in accordance with CIBC policies
• Investigate ad hoc system/software problems. Prepare, submit, track and escalate Service Now requests to ensure all technology issues and requests are addressed in a timely manner. Liaise and trouble shoot with various technology support groups when escalating urgent matters. Use sound judgment to ensure the correct solution is identified and implemented
• Disseminate technology information, as required, to department personnel
• Track and manage inventory of all department hardware and software
• Work with external vendors, suppliers and technical support to ensure efficient department operations
• Act as a resource to department users and coordinate training on new equipment
• Maintain current knowledge of hardware, software applications and corresponding policies at CIBC

Cross-Functional Relationships:

• This job interacts with various managers and assistants across multiple teams in the bank
• This job coordinates with outside vendors (travel, catering, supply orders, etc)

Compliance Requirements/Responsibilities:

• As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls

Who You Are:

You can demonstrate experience with:

• A minimum of 5+ years of Administrative experience in a corporate environment
• Good interpersonal and customer relationship management skills to deal effectively with a range of people at all levels
• Ability to handle multiple tasks within a very fast-paced financial services company
• Proficient in Microsoft Word, Excel and PowerPoint
• Excellent organizational skills
• Strong communication skills, both written and oral, requiring tact, diplomacy and discretion, as well as the ability to maintain confidentiality
• Good interpersonal and customer relationship management skills to deal effective…