Executive Assistant/Receptionist

Description:

Pease Bell, a fast-growing, mid-sized public accounting firm with over 170 professionals and a national client base, is seeking an Executive Assistant/Receptionist to join our Akron team. With offices in Cleveland, Fairlawn, Florida, and Lakewood, NJ, we are proud to support businesses across a wide range of industries while maintaining a strong, people-first culture.

The Executive Assistant/Receptionist serves as the first point of contact for the firm’s Akron office while providing high-level administrative and operational support to a Tax Partner. This dual role position requires excellent organizational skills, professional communication, and the ability to manage multiple priorities in a fast-paced public accounting environment. The ideal candidate combines the polish of a front-desk ambassador with the discretion and technical aptitude required to support a Partner’s client-facing tax practice.

Requirements:

Executive Assistant:

• Act as an extension of the Partner by helping manage communications, priorities, deadlines, and follow-up items on a daily basis.
• Monitor and respond to emails, phone calls, and messages on behalf of the Partner to ensure timely communication and exceptional client service.
• Proactively track outstanding items and follow up with internal team members and leadership to obtain information, updates, and deliverables.
• Help manage the Partner’s schedule, deadlines, billings, time entry, and client commitments to ensure priorities stay on track.
• Manage and prioritize dynamic and evolving responsibilities while anticipating needs before they arise.
• Serve as a primary liaison between the Partner, clients, firm leadership, and staff.
• Prepare, proofread, and distribute engagement letters, proposals, reports, and client correspondence.
• Coordinate meetings, calendars, travel arrangements, and other administrative logistics.
• Handle sensitive client and financial information with professionalism and discretion.
• Exercise strong judgment and independent decision-making in managing priorities and day-to-day responsibilities.
• Assist with special projects and additional assignments in support of the Partner and broader team.

Office Receptionist:

• Greet clients and visitors warmly and direct them appropriately upon arrival.
• Answer and route incoming phone call in a professional manner; take accurate messages.
• Manage incoming and outgoing mail, packages, and correspondence.
• Coordinate with marketing to order firm-sponsored meals and refreshments for meetings and events.
• Prepare and maintain meeting and conference rooms before and after each use.
• Ensure the reception area and all general areas are kept tidy, organized, and stocked with necessary materials.
• Provide general administrative support to colleagues across departments as needed.
• Assist with copying, scanning, document management, and other operational support tasks.

Qualifications and Skills

• 3+ years of experience as an executive assistant, administrative assistant, office coordinator, or similar role, preferably within a professional services environment.
• Strong ability to work with and support senior-level executives in a fast-paced, high-demand setting.
• Confident communicator who is comfortable interacting with clients, partners, and staff at all levels of the organization.
• Naturally proactive, persistent, and resourceful when gathering information or driving tasks to completion.
• Exceptional organizational and time-management skills with the ability to manage multiple priorities simultaneously.
• Ability to remain composed and professional while handling shifting priorities and occasional difficult situations.
• Strong sense of accountability and ownership with excellent follow-through.
• High emotional intelligence and interpersonal skills; able to build trust and strong working relationships.
• Positive, polished, service-oriented personality with a collaborative and adaptable approach.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort learning new technology and workflow systems.
• Demonstrated ability to handle confidential information with discretion and professionalism.

Why Pease Bell

• People-first culture with a strong emphasis on work-life balance
• Consistently recognized as a top workplace, with a supportive and collaborative environment
• Opportunities for growth, leadership, and long-term career development -…